Business Administration Apprentice
HENLEY CARS LTD
HEDNESFORD (WS12 2FN)
Closes in 25 days (Sunday 7 June 2026 at 11:59pm)
Posted on 11 May 2026
Contents
Summary
To assist with the administrative duties of the Sales, Service and Accounts departments.
- Wage
-
£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9:00am to 5:30pm. 30 minutes lunch.
40 hours a week
- Start date
-
Monday 15 June 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
- Completing and processing purchase documentation for vehicles
- Helping to maintain deal files with all paperwork filed correctly
- Assisting with the preparation of sales invoices, handover documents, part exchange details and warranty documentation
- Supporting the team in checking that paperwork meets administration guidelines
- Helping to maintain the Sales DOC (daily operating control) spreadsheet
- Updating V5c documents for sold vehicles
- Learning how to administer vehicle warranties
- Liaising with the accounts department on unit stocking and payments
Where you'll work
UNIT 1
KEY POINT
KEYS PARK ROAD
HEDNESFORD
WS12 2FN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DUDLEY COLLEGE OF TECHNOLOGY
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration Apprenticeship Standard
- In house training will be provided on an ongoing daily basis by the various departments
- You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course
- They will visit you in the workplace and also use Miscrosoft Teams for learning
- Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week
- At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or F Skills Lev 2)
- Maths (grade C/4 or above or F Skills Lev 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Logical
- Positive attitude
- Well organised
- Honest
- Reliable
- Punctual
About this employer
Henley Cars T/A Car 360 is a fully online premium electric vehicle specialist with hundreds of high-quality used vehicles in stock. We pride ourselves on offering customers the very best buying experience which combines choice, expertise, competitive finance rates and the best possible prices. With decades of experience, our team's buying expertise is second to none. That means we can source the very highest quality used EV’s at the keenest possible prices. And with the low overheads of an online business, we can keep our prices lower than almost all our competitors. What this means for our customers, quite simply, is the very best used EV’s at the very best prices.
After this apprenticeship
- A permanent position will be offered at the end of a successful apprenticeship
Ask a question
The contact for this apprenticeship is:
DUDLEY COLLEGE OF TECHNOLOGY
Julie Perks
julie.perks@dudleycol.ac.uk
01384 363314
The reference code for this apprenticeship is VAC2000030761.
Apply now
Closes in 25 days (Sunday 7 June 2026 at 11:59pm)