Fleet Technical Assistant - Business Admin Apprentice Level L3
CORSERV SOLUTIONS LIMITED
Cornwall (TR16 5EH)
Closes on Sunday 28 June 2026
Posted on 8 May 2026
Contents
Summary
An exciting opportunity for a Fleet Technical Administrator Apprentice to be supported through the Level 3 Business Administrator Apprenticeship Standard whilst working for Cormac. You will gain skills, knowledge and experience throughout Cormac’s Fleet and Workshops business while being mentored by experienced colleagues.
- Wage
-
£18,693.75 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, times to be confirmed.
36 hours 45 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will be enrolled on the Level 3 Business Administration Apprenticeship Standard with one of our preferred training providers. You will be expected to attend the college on day-release basis to complete your apprenticeship.
As an Apprentice Fleet Technical Assistant, you will be supported by qualified staff in all areas of your role.
Duties include (but are not limited to):
Provide technical and administrative support across multiple fleet functions, working alongside experienced managers and teams.
Fleet Systems & Technical Support
- Learn how to use key fleet IT systems such as Tranman, Quartix (vehicle tracking), and Driver Check (licence verification).
- Support the coordination of accident claims, including processing documentation and liaising with insurers, drivers, and repairers to ensure vehicles are returned to service safely and efficiently.
Fleet Compliance
- Develop an understanding of the requirements for maintaining a Goods Vehicle Operator’s Licence.
- Assist in monitoring maintenance schedules to ensure all vehicles and equipment are serviced in a safe, timely, and compliant manner.
Asset Replacement
- Gain insight into the full lifecycle of fleet assets, supporting procurement from initial design and specification through to delivery and introduction into service.
- Assist with the decommissioning and disposal of end-of-life vehicles and equipment, helping to maximise value for the organisation.
Workshop Operations & Customer Service
- Support workshop reception activities, including greeting customers and handling enquiries in person, by phone, email, and MS Teams.
- Develop strong communication and customer service skills while working with internal and external stakeholders.
Stores & Administration
- Assist with stock control, including ordering parts, handling returns, and managing warranty items.
- Carry out data entry and administrative tasks using company systems, including processing operational and timesheet information.
We are looking for:
An employee who is passionate about Business Administration. You will be committed to completing a Business Administration apprenticeship and continuing your personal development.
- Current or predicted 5 GCSEs at Grade 4/C or above, including maths and English
- Experienced in the use of I.T. such as E-Mail, Word, Excel, social media etc.
- You must be able to attend Truro and Penwith College for college sessions.
Where you'll work
Western Group Centre Radnor Road
Scorrier
Redruth
Cornwall
TR16 5EH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
TRURO AND PENWITH COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will attend Truro and Penwith College to complete your Level 3 Business Administration qualification.
Requirements
Essential qualifications
GCSE in:
- English (grade A-C or 4-9)
- Maths (grade A-C or 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Presentation skills
- Administrative skills
- Team working
About this employer
Cormac manages and maintains approximately 7500km of Cornwall’s and the South West highways as well as delivering major construction, civil engineering and highway schemes, providing environmental asset management, maintenance, design and construction services to public and private sector clients. We are part of the Corserv Group who are committed to growing the local economy and delivering high quality services and jobs for the benefit of the communities we serve.
https://www.cormacltd.co.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
On completion of your apprenticeship, there will be a permanent position for the right candidate.
Ask a question
The contact for this apprenticeship is:
CORSERV SOLUTIONS LIMITED
Lynne Dunn
lynne.dunn@cormacltd.co.uk
The reference code for this apprenticeship is VAC2000030728.
Apply now
Closes on Sunday 28 June 2026
After signing in, you’ll apply for this apprenticeship on the company's website.