Apprentice Maintenance Assistant
Sanctuary Supported Living
Cambridge (CB25 0AD)
Closes in 28 days (Friday 5 June 2026)
Posted on 8 May 2026
Contents
Summary
More than upkeep—start a career that matters. As an Apprentice Maintenance Assistant at Sanctuary Supported Living, you’ll help keep homes safe and comfortable while gaining a free maintenance qualification. With team support, you’ll build hands‑on skills and confidence in a not‑for‑profit that puts you first.
- Wage
-
£18,720 a year
- Training course
- Property maintenance operative (level 2)
- Hours
-
Monday to Friday, times to be confirmed.
37 hours 30 minutes a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Your role
Keep our facilities running smoothly: carry out general repairs and maintenance tasks around the site to keep everything in excellent working order and looking its best.
Problem-solve & escalate when needed: proactively identify any maintenance issues and arrange specialist support (e.g. electricians, plumbers) when you need extra help.
Planned upkeep: complete routine maintenance activities.
Help maintain safe, secure surroundings for our residents, including taking on light gardening duties to keep our grounds pleasant.
Work closely with colleagues and act as the on-site point of contact for contractors (e.g., when external specialists come in for major jobs).
You’ll be working in a single location as part of our Retirement Community team.
(This apprenticeship might also suit you if you’ve been a Caretaker, Handyperson, or general maintenance helper – if you know your way around a toolbox, we’d love to hear from you!).
Where you'll work
4 Ravenward Drive
Burwell
Cambridge
CB25 0AD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GREY SEAL ACADEMY LIMITED
Training course
Property maintenance operative (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
- Plan the sequence of work required to carry out routine property maintenance operations.
- Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
- Comply with statutory health and safety regulations and requirements.
- Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
- Comply with key regulatory and legislative requirements, including building regulations.
- Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
- Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
- Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
- Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
- Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
- Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
- Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
- Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
- Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
- Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
- Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
- Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
- Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
- Select and use technical literature and other sources of information and data to address property maintenance problems.
- Record and report information, using digital and written techniques.
- Inspect own work, ensuring it is delivered to the given specifications.
- Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
- Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
- Provide customer feedback whilst maintaining customer service.
- Escalates issues beyond their level of competence and authority.
Training schedule
All training is delivered face to face at the workplace.
Requirements
Essential qualifications
GCSE in:
- English (grade level 2 grade 4 (C))
- Maths (grade level 2 grade 4 (C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Problem solving skills
- Team working
- Creative
- Initiative
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
Sanctuary provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary organisations. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
https://www.sanctuary-supported-living.co.uk/ (opens in new tab)
Company benefits
Enjoy great rewards: 25 days’ annual leave pro rata (rising to 30 with service), sick pay and a pension matched up to 5%. Extras include funded training, flexible working, retail discounts, Cycle to Work and virtual GP/EAP support.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Maintenance Assistant.
Ask a question
The contact for this apprenticeship is:
Sanctuary Supported Living
Matt Reynolds
matthew.reynolds@sanctuary.co.uk
07841619745
The reference code for this apprenticeship is VAC2000030700.
Apply now
Closes in 28 days (Friday 5 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.