Internal Sales Executive Apprentice (Virtue Technologies Ltd)
VIRTUE TECHNOLOGIES LTD
SKELMERSDALE (WN8 9TD)
Closes in 28 days (Friday 5 June 2026)
Posted on 8 May 2026
Contents
Summary
Virtue Technologies has a real focus and passion for the Education sector and has been a leading provider of IT solutions to primary and secondary schools, multi-academy trusts and FE colleges since 2006.
- Wage
-
£16,500 a year
Check minimum wage rates (opens in new tab)
Salary: £16,500 basic plus £1,500 per annum potential commission
- Training course
- IT technical salesperson (level 3)
- Hours
-
Monday- Friday 8.30 am-5 pm.
37 hours 30 minutes a week
- Start date
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Monday 15 June 2026
- Duration
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1 year 6 months
- Positions available
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2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As part of the Internal Sales Team, you will work alongside field-based Account Managers and the Internal Team to deliver your objectives.
Demonstrating Virtue's values, you will build and maintain relationships with internal colleagues, manufacturers, partners and customers.
Duties and responsibilities:
Desk-based account management
- Provide desk-based account management to desk-owned accounts
- Ownership of renewals within this account base, with responsibility for successfully upselling and renewing
- Identify whitespace and opportunity. This includes generating leads for Field Sales Teams through calls and engagement with existing customers
- Ownership of transactional renewals for field-owned accounts where required
- Updating of contact information for accounts
Outbound calling
- Supporting campaigns with outbound calling as required
- Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads
Sales Support
- General external account manager support as required
- General support for field salespeople as required. This may include producing quotes and updating the CRM
- Support all of the internal team as needed
Engagement and relationships:
- Engage with and build relationships with colleagues and external contacts to achieve your objectives
- Engage with and build relationships with colleagues to achieve their objectives
Values:
Demonstrate Virtue’s values in all relationships
Where you'll work
CHADWICKE HOUSE
MAPLE VIEW
SKELMERSDALE
WN8 9TD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
FIREBRAND TRAINING LIMITED
Training course
IT technical salesperson (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
- Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
- Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
- Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
- Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
- Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
- Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
- Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
- Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
- Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
- Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
- Logical and creative thinking skills
- The ability to interact effectively and professionally with a range of different types of customer
- Ability to think analytically and to solve problems
- Ability to work independently and to take responsibility
- Ability to work with a range of internal and external people
- Ability to communicate effectively in a variety of situations
- Ability to operate in a secure manner
Training schedule
Firebrand’s sector-leading Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies.
Firebrands course is delivered either online (online live instructor-led) or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the IT Technical Sales apprenticeship.
- Microsoft Certified Azure Fundamentals
- Microsoft Certified 365 Fundamentals
- Masterclass 1 - Engaging the Customer
- Masterclass 2 - Negotiation Skills
- Masterclass 3 – Becoming the next top seller
Key areas covered are:
- Communication skills
- Customer service
- IT Infrastructures
- Effective Sales Techniques (Negotiation, Objection Handling & Closing)
- Data Security
- Problem Solving
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Excellent communicator
- Resilient and enthusiastic
- Can do attitude
- Willingness to learn
- Build a career in IT sales
- Passion for technology
- Experience of desk based sales
Other requirements
Essential
- Excellent communicator (verbal and written)
- Resilient and enthusiastic ‘can-do’ attitude with a willingness to work hard and to learnPassion for technology and looking to build a career in IT sales
Desirable
- Understanding of IT services such as cybersecurity and cloud
- Previous experience in desk-based sales
About this employer
Virtue Technologies is an education focused IT company with 20 years experience working collaboratively with schools to deliver fit for purpose technology solutions.
Founded in 2006 we have gone on to become a leading provider of IT solutions to Primary and Secondary Schools, Multi Academy Trusts, Further Education Colleges and Universities.
Building lasting relationships with our customers is at the heart of everything we do, working closely with them to understand their needs and deliver truly bespoke solutions to support them to enhance teaching and learning through the use of IT.
After this apprenticeship
Potential of a permanent role on completion of apprenticeship but not guaranteed.
Ask a question
The contact for this apprenticeship is:
FIREBRAND TRAINING LIMITED
The reference code for this apprenticeship is VAC2000030590.
Apply now
Closes in 28 days (Friday 5 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.