Business Admin Apprentice
The Will Shop
IPSWICH (IP3 8LH)
Closes in 28 days (Friday 17 July 2026 at 11:59pm)
Posted on 19 June 2026
Contents
Summary
The Will Shop is offering an amazing opportunity for a motivated individual to launch a long-lasting and rewarding career. You will become part of a successful team within the office completing a Business Administration Level 3 apprenticeship.
- Wage
-
£12,480 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
salary to be potentially reviewed on a successful 3 month probation period
- Training course
- Business administrator (level 3)
- Hours
-
Monday- Thursday
9.00am- 4:30pm
Friday
9am- 1pm
1 hour lunch break 12pm- 1pm
30 hours a week
- Start date
-
Monday 27 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- General reception/ admin duties
- Meet and greet clients
- Taking calls
- Responding to emails
- Learning how the systems work
- Generating/ completing paperwork
- Using software programmes
- Dealing with accounts and use of CRM systems
- Any other day to day duties as requested by manager/ mentor
Where you'll work
365 FOXHALL ROAD
IPSWICH
IP3 8LH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STAFF SELECT LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Business Administrator Level 3
- Maths/English functional skills (if required)
- No day release, qualification to be completed within the apprentice workplace
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
About this employer
The Will Shop based in Ipswich have a highly experienced team, providing services to their clients including will writing and estate planning.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- Opportunity for a long term career after successful completion of the apprenticeship
Ask a question
The contact for this apprenticeship is:
STAFF SELECT LTD
Nova Training
apprenticeships@novatraining.co.uk
The reference code for this apprenticeship is VAC2000030480.
Apply now
Closes in 28 days (Friday 17 July 2026 at 11:59pm)