Ocean Export Operator Apprentice

FUTURE FORWARDING CO LTD

Gildersome (LS27 7LE)

Closes in 14 days (Thursday 21 May 2026 at 11:59pm)

Posted on 7 May 2026

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Summary

 fully remote delivery process inbedded with professional work coaches and training whilst learning on the job within the office.

You will gain your Level 3 Freight qualifcation and have the opportunity to progress within the company

Wage

£15,808 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Pay review after probation and dependant on successful applicants age

Training course
International freight forwarding specialist (level 3)
Hours
8:30 – 17:00 Monday to Friday

38 hours a week

Start date

Tuesday 1 June 2027

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Arrange shipment from start to finish following Standard Operating Procedures and ensuring all documents compliant with regulations and legal requirements

  • Create and operate daily tasks within Cargowise / PAVE / Outlook and Teams
  • Monitor / Track current shipments, updating Clients
  • Liasing with Colleagues, Overseas Agents, Customers and Suppliers
  • Maintain Company and Industry Compliance and Regulations, undertaking any training required
  • Providing a high level of customer service
  • Understand and adhere with Company values
  • Handle / resolve any queries and escalate where necessary
  • Stay updated on industry tends, market conditions, and competition
  • Collaborate with various departments to streamline processes and improve operational efficiency
  • Assist and provide cover in other areas of the department
  • Receive, process and approve or query supplier invoices via RAFT system
  • Ability to work effectively in a team whilst also being self sufficient
  • Assisting management
  • Work through and complete BIFA Freight Forwarding
  • Apprenticeship Course alongside day to day

Where you'll work

Unit 7 Turnberry Business Park
Gildersome
LS27 7LE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

All training delivered via pre-arranged workshops, day to day work carried out at the place of work. 
 

Requirements

Desirable qualifications

GCSE in:

  • English (grade A*-C/ 4-9)
  • Maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

Other requirements

Must live within 30 minutes commute of the workplace

About this employer

We prioritize sustainability through our green solutions, including energy-efficient practices and carbon offsetting projects, to support a cleaner, more sustainable future. Our client-centric approach ensures that we tailor our services to your unique requirements, providing transparency, reliability, and value in every interaction.

At Future Forwarding Company, we are not just moving goods; we are shaping the future of logistics. Join us on our journey towards innovation and sustainability, and experience how our forward-thinking solutions can enhance your supply chain and drive your business forward.

After this apprenticeship

Gain your Qualification and progress through the company.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Kerry Traill

Kerry.traill@seetec.co.uk

07903053388

The reference code for this apprenticeship is VAC2000030371.

Apply now

Closes in 14 days (Thursday 21 May 2026 at 11:59pm)