Apprentice Order Processing Assistant

Surgical Holdings

SOUTHEND ON SEA (SS2 5SJ)

Closes in 17 days (Friday 29 May 2026 at 11:59pm)

Posted on 11 May 2026

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Summary

Surgical Holdings is a leading provider of surgical instrument repair and management services in Southend who are looking to hire an order processing assistance apprentice, to join their busy order processing department. This role is essential to ensuring the smooth handling of customer orders, stock control, and logistics coordination.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Supply chain warehouse operative (level 2)
Hours
8:00am - 4:00pm Monday to Thursday, Friday 7.30am - 3.30pm

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Picking and preparing customer orders accurately and efficiently
  • Booking in goods deliveries and ensuring all stock is checked and recorded
  • Managing and organising stock within the stockroom
  • Providing a high level of customer service via phone and email
  • Entering new customer orders into the system with attention to detail
  • Supporting general warehouse and administrative tasks as required

Where you'll work

POTTERS WAY TEMPLE FARM
8 PARKSIDE CENTRE
POTTERS WAY
SOUTHEND ON SEA
SS2 5SJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RM TRAINING (UK) LIMITED

Training course

Supply chain warehouse operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.
  • Conduct risk assessments within the working environment.
  • Apply safe working practices in line with associated health and safety legislation and company policy.
  • Receive products in line with organisational procedures.
  • Store and pick products in line with organisational procedures.
  • Dispatch products in line with organisational procedures.
  • Decant, pack products in line with organisational procedures.
  • Communicate with others verbally, for example internal and external customers, colleagues, and managers.
  • Communicate in writing with others, for example internal and external customers, colleagues and managers.
  • Load and unload products, considering the product that is to be moved and its current and planned destination.
  • Use tools and equipment to aid in product handling.
  • Use information technology and digital systems. Comply with GDPR and cyber security.
  • Locate and use operational information, electronic or paper based, required to fulfil contractual requirements.
  • Select, prepare, and use packaging materials that reduce waste and mitigate environmental impacts.
  • support under instruction scheduled and unscheduled stock taking activities relevant to the organisation and product.
  • Identify and escalate problems beyond own responsibility.
  • Follow procedures in line with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
  • Follow equity, diversity and inclusion rules.
  • Carry out and record learning and development activities.
  • Conducts handover activities.

Training schedule

Supply Chain Warehouse Operative Level 2 Apprenticeship Standard:

  • The programme typically lasts 12-14 months, depending on the career path chosen, and you'll achieve a nationally recognised qualification
  • Please ensure you have copies of your GCSE or Functional Skills certificates, as we may request to see them during the application process
  • All learning will take place at the candidate's place of employment and within their contracted working hours

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Reliable
  • Punctual
  • Own transport
  • Positive attiutude
  • Strong work ethic

About this employer

Founded in 1988 and based in Southend-on-Sea, Surgical Holdings is a trusted family-run business with over thirty years’ of experience spanning four generations. 

Proudly ISO 13485 and CE Mark accredited, we are skilled craftsmen and suppliers of surgical instruments, specialist products and orthopaedic implant manufacturers to both the NHS and private sector organisations across the globe.

However, it isn’t quite enough to say that we manufacture and repair surgical instruments and rigid endoscopes.  At Surgical Holdings, we strive for the best possible quality in everything we do.  This has been the foundation of our approach ever since George Poole established his own soon-to-be-successful business in 1910, making finely crafted surgical instruments. 

https://www.surgicalholdings.co.uk/ (opens in new tab)

After this apprenticeship

Permanent position and career progression on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Katie Barton

katie@rmtraining.co.uk

01702 782001

The reference code for this apprenticeship is VAC2000030330.

Apply now

Closes in 17 days (Friday 29 May 2026 at 11:59pm)