Business Administrator apprentice (Term Time Only)

Kip McGrath Ltd

Chester Le Street, GATESHEAD

Closes in 19 days (Tuesday 26 May 2026)

Posted on 7 May 2026

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Summary

The Level 3 Business Apprentice will support the day-to-day running of the service by carrying out a range of administrative and customer service tasks. 

• Wage:

  £12,480 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Check minimum wage rates (opens in new tab)

  £12,480 per annum - Full time equivalent

  This role is term time only, actual salary is £10,500 working 39 weeks.

• Training course: Business administrator (level 3)
• Hours: Monday 11:30am - 6:45pm (1-hour for lunch) Tuesday 11:30am - 6:15pm (1-hour for lunch) Wednesday 11:30am - 7:00pm (1-hour for lunch) Thursday 11:30am - 7:00pm (1-hour for lunch) Friday 9:30am - 2:30pm

  30 hours a week

• Start date:

  Tuesday 6 July 2027

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Handle enquiries 
• Maintain accurate records 
• Manage correspondence 
• Update databases 
• Organise files 
• Assist with scheduling 
• Any other general office duties 
• Provide occasional support within the teaching rooms

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• 11 S Burns, Chester Le Street, DH3 3EZ
• 6 REGENT TERRACE, GATESHEAD, NE8 1LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COUNCIL

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Team working
• Initiative

About this employer

Kip McGrath Gateshead East & Chester le Street is an established learning centre providing high-quality English and maths tuition for children aged 5–18. We offer personalised, curriculum-based learning programmes designed to build confidence, close learning gaps, and help every student achieve their full potential. Our centre provides a welcoming, supportive environment where students receive tailored teaching from qualified tutors, along with access to structured resources and digital learning tools. We are committed to creating a positive and inclusive space for young people and working closely with families to support long-term academic progress. As an employer, we value teamwork, professionalism, and the development of our staff, and we aim to provide meaningful opportunities for training,  
growth, and hands-on experience within an educational setting.

After this apprenticeship

Progression for the right candidate. 

Ask a question

The contact for this apprenticeship is:

GATESHEAD COUNCIL

The reference code for this apprenticeship is VAC2000030251.

Apply now

Closes in 19 days (Tuesday 26 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.