Level 2 Pharmacy Services Assistant Apprenticeship
Saydon Pharmacy
BIRMINGHAM (B10 0UF)
Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)
Posted on 7 May 2026
Contents
Summary
A pharmacy apprenticeship offers hands-on healthcare experience while earning and learning. Apprentices gain valuable skills in patient care, medicine management, and teamwork, with clear career progression and qualifications, making it an excellent pathway into the healthcare profession.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Pharmacy services assistant (level 2)
- Hours
-
Monday to Friday 9am - 9pm opening hours - shifts required may work evening and weekends (late evenings).
37 hours 30 minutes a week
- Start date
-
Wednesday 3 June 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assisting with dispensing prescriptions
- Serving customers and patients at the counter
- Providing advice on over-the-counter medicines (under supervision)
- Managing stock and ordering medicines
- Checking expiry dates and storing medicines safely
- Processing prescriptions and payments
- Supporting pharmacists with daily operations
- Maintaining patient confidentiality and records
- Keeping the pharmacy clean and organised
- Learning pharmacy regulations and healthcare procedures
Where you'll work
408 COVENTRY ROAD
SMALL HEATH
BIRMINGHAM
B10 0UF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- receive and log prescriptions
- assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- work according to legislative requirements, and organisational policies
- order, receive, maintain and issue pharmaceutical stock
- provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- act in accordance with systems and organisational governance
- recognise and act within the pharmacy regulatory, legal and ethical standards
- support the team in the development of others
- maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- demonstrate person centred care and support within a pharmacy setting
- make pharmacy patients and patient safety your first concern
- use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- maintain the interests of patients and the health of the public
- promote and advocate equality, diversity and inclusion
- promote healthy lifestyles to customers
- work safely within the parameters of your role using Standard Operating Procedures
- apply policies which relate to health and safety at work
- act appropriately in situations to prevent harm to yourself and others
Training schedule
The Level 2 Pharmacy Services Assistant apprenticeship training is delivered remotely, with online training sessions held once per month led by a dedicated assessor from Halesowen College. Apprentices receive structured learning, progress reviews, and one-to-one support while developing workplace skills and completing coursework alongside their pharmacy role.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
Other requirements
The ability to speak additional community languages such as Somali, Urdu, Hindi, Bengali or other languages alongside English would be advantageous to support communication with the diverse patient community.
About this employer
Saydon Pharmacy is a community pharmacy located at 408 Coventry Road, Small Heath, Birmingham, B10 0UF. It provides a wide range of NHS and private healthcare services including prescription dispensing, medicine advice, stop smoking support, vaccinations (including flu and travel vaccines), and health screening services such as diabetes checks. The pharmacy also offers a private consultation room, Electronic Prescription Service (EPS), and additional services like emergency contraception and supervised medication use. It is a well-established local pharmacy serving the Small Heath community with accessible healthcare
After this apprenticeship
After completing a Level 2 Pharmacy apprenticeship, learners typically progress into a permanent Pharmacy Assistant role or move on to a Level 3 Pharmacy Technician apprenticeship, gaining further clinical skills, qualifications, and opportunities for career development within pharmacy or wider healthcare settings.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
01216027777
The reference code for this apprenticeship is VAC2000030230.
Apply now
Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)