Junior Account Handler Apprentice
AMWINS GLOBAL RISKS INTERNATIONAL LIMITED
London (EC2N 4BQ)
Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)
Posted on 6 May 2026
Contents
Summary
Work as part of the North American team servicing business as required by the Division. The main purpose of the role is to provide administrative support to the Technical Team and Broking Divisions ensuring the client needs are met.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Insurance practitioner (level 3)
- Hours
-
Monday to Friday 9am - 5pm.
35 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
1 year
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Day-to-day client servicing from initial submission of risks to hand over to the technical team for invoicing. Including:
- Create and maintain electronic files.
- Draft Open Market Reform Contracts, including endorsements and any adjustments, ensuring conditions and terms of cover in response to the client’s needs.
- Produce client documentation as required by departmental procedures, complying with internal service standards and FCA, ensuring Contract Certainty.
- Diary subjectivities/premium payment warranties and conditions, and liaise with the client and broker to ensure they are complied with.
- Prepare statistical analysis, including loss runs where necessary.
- Accurately complete checklists ready for processing in Cheltenham.
- File all documents in a timely manner so they are accurate and up-to-date.
- Liaising with Cheltenham to ensure prompt and accurate issuance of invoices.
- Build strong working relationships with Amwins/Amwins Global Risks International offices and independent producers, underwriters, and Cheltenham, attending internal and external meetings as required.
- Check client/insurer/and third-party accounts are approved and set up in the broking system, preparing approval forms where necessary.
- Ensure compliance with external and internal guidelines and procedures at all times.
- Review internal reports and liaise with Cheltenham teams to ensure all client cashes and aged debts are cleared.
- Undertake any other responsibilities which may become necessary for the proper performance of the role.
Where you'll work
22 Bishopsgate
London
EC2N 4BQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DAVIES LEARNING SOLUTIONS LIMITED
Training course
Insurance practitioner (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
- Identify potential claims fraud and determine the correct action to prevent loss.
- Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
- Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
- Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
- Gather and interpret relevant information to provide a return on insurance decisions.
- Match client’s needs with available insurance products and services.
- Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
- Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
- Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
- Analyse data to make evidence based decisions.
- Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
- Apply appropriate method of communication for audience and circumstances.
- Records, verifies, maintains and where appropriate, shares information.
- Compliant with relevant governance, policies and procedures.
- Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
- Balances competing priorities in order to meet deadlines.
- Builds and maintains positive relationships.
- Work as part of a team to help achieve results.
Training schedule
Training will be on-the-job and in the workplace. This will be delivered by Davies Solutions.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Team working
Other requirements
Right to work in the UK.
Passing a DBS and financial check.
About this employer
At Amwins Global Risks, we succeed together. We’re not ‘just another London broker’ placing risks and signing contracts. We’re forging relationships that are built to last. With over 700 employees around the world and a global footprint across more than 150 countries, we’ve cemented our place as a top 10 contributor to Lloyd’s. Insurance is a relationship-based business, and achieving success means hiring the best talent in the industry. When you join us, we will encourage and support your professional and personal development as we invest in you and your learning to help you succeed and grow. We believe in a flat organisational structure that prizes expertise and relationships equally. We’ve built a workplace where talent, collaboration and inclusivity are valued, and our commitment to diversity, equity and inclusion helps cultivate an open, welcoming workplace where everyone who works with us can be themselves.
https://www.amwins.com/solutions/global-risks (opens in new tab)
Company benefits
Salary sacrifice pension scheme.
Season ticket loan.
Private medical insurance.
Wellbeing subsidy.
After this apprenticeship
Progress to Account Hander.
Ask a question
The contact for this apprenticeship is:
AMWINS GLOBAL RISKS INTERNATIONAL LIMITED
Louisa Pointon
louisa.pointon@amwins.com
07763857196
The reference code for this apprenticeship is VAC2000030146.
Apply now
Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)