Business Administration Apprentice
Velonetic
Chatham (ME4 4RQ)
Closes in 13 days (Tuesday 19 May 2026)
Posted on 6 May 2026
Contents
Summary
You’ll complete the Level 3 Business Administrator apprenticeship, whilst working in Velonetic's Learning & Development team.
This is a virtual first role, with travel each week to our office in Chatham and occasional travel into London. Travel expenses will be reimbursed, but you must be able to travel to these locations.
- Wage
-
Competitive
Competitive wage offered
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.30pm with one hour for lunch
37 hours 30 minutes a week
- Start date
-
Monday 14 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’ll work within the Learning and Development team at Velonetic. The team design and deliver high‑quality learning solutions that build capability and support business performance across the organisation. The team works closely with stakeholders to develop technical, professional and leadership training, manage mandatory learning, and continuously improve the learner experience through innovative approaches. As a Business Administration Apprentice, you will:
- Participate in learning and development projects and tasks, working closely with the team.
- Collaborate with cross-functional teams to administer learning programmes and support project teams.
- Support employees access to external training through liaising with suppliers and Velonetic Supply Chain.
- Coordinate training programmes and collect evaluation data to evaluate performance.
- Maintain accurate records and documents to monitor and report on compliance of mandatory training to various auditors.
- Seek guidance from more experienced team members as needed.
- Monitor budget utilisation and resource allocation.
Where you'll work
Walter Burke Way, Chatham Maritime
Chatham
ME4 4RQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RHG CONSULT LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Your apprenticeship training will be delivered virtually by RHG Consult.
Requirements
Essential qualifications
GCSE in:
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
- Initiative
About this employer
Velonetic is a technology-focused service provider transforming insurance transactions in the London market. A joint venture by DXC Technology, Lloyd’s, and the International Underwriting Association (IUA), we have been operating for over 20 years in the London market (Lloyd's and Company), in both insurance and reinsurance. Processing over £117 billion worth of premium and claims transactions today, we are building a new digital platform and services that will enable our customers to move transactions and money through the processing lifecycle with greater efficiency and speed, releasing time to drive innovation and focus on higher value activities. As the insurance market evolves at an unprecedented pace, there have never been a more exciting time to join us.
Over the course of the apprenticehsip programme, you’ll study for a recognised qualification at the same time as gaining valuable hands‑on experience in your role, developing practical skills while contributing to real work that makes an impact.
https://www.velonetic.co.uk/careers (opens in new tab)
Company benefits
- Flexible working alongside regular office time for collaboration (reasonable travel expenses covered).
- Flexible benefits.
- Laptop and home working equipment provided.
After this apprenticeship
You’ll be supported to learn and grow through a combination of workplace experience and formal training, and you’ll be paired with a buddy to help you settle in, build confidence in your role and connect with our Early Careers community. You’ll join us on a permanent contract, and your apprenticeship is just the start of your journey, laying the foundation for future career progression within Velonetic.
Ask a question
The contact for this apprenticeship is:
RHG CONSULT LTD
VeloneticEarlyCareers@dxc.com
The reference code for this apprenticeship is VAC2000030029.
Apply now
Closes in 13 days (Tuesday 19 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.