Apprentice Business Administrator (Level 3)

IVEN3 SPECIALISTS LTD

Willenhall (WV13 2BG)

Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)

Posted on 6 May 2026

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Summary

This apprenticeship is ideal for organised and motivated individuals looking to start a career in business administration within the property and facilities services sector. As an apprentice, you will assist with daily administrative tasks and gain hands-on experience in office management, compliance, communication, and business support.

Wage

£13,520 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday: 8.00am - 4.30pm. (Daily 1-hour lunch break)

32 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide general administrative support to both business
  • Manage emails, phone calls and correspondence professionally
  • Maintain accurate records, files and internal systems
  • Assist with staff scheduling, booking property inspections and cleaning services
  • Support preparation of reports, documents and client communications
  • Update databases, CRM systems and compliance trackers
  • Assist with invoicing, purchase orders and basic finance admin tasks
  • Support bid/tender documentation preparation where required
  • Coordinate meetings and take minutes when necessary
  • Ensure all documentation is organised and compliant with company standards
  • Liaise with all staff members, clients, contractors and suppliers

Where you'll work

Graphic House 15-18
New Road
Willenhall
WV13 2BG

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BIRMINGHAM METROPOLITAN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The successful apprentice will complete a full Level 3 Business Administrator Apprenticeship Standard
  • The training will be delivered by Birmingham Metropolitan College on a flexible day release delivery model

Requirements

Essential qualifications

GCSE in:

  • English (grade Grade C/4 or above)
  • Maths (grade Grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Willingness to learn
  • Positive attitude
  • Strong work ethic
  • Strong Communication skills
  • Eager to learn and grow
  • Self Motivated
  • Confident

Other requirements

  • Interest in property, facilities management or business operations
  • Previous admin or office experience (not essential)
  • Familiarity with Microsoft Office or CRM systems
  • Understanding of professional communication in a business environment

About this employer

Inven3 Specialists Ltd is a West Midlands based company delivering professional property inspections and commercial & industrial cleaning services across the UK. The business supports a wide range of sectors with compliant, high-quality services focused on safety,
reliability and operational excellence.

https://www.inven3.co.uk/ (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Progression opportunities and further training are available within the company after successfully completing the Business Admin Level 3 apprenticeship, including the chance for full-time employment.

Ask a question

The contact for this apprenticeship is:

BIRMINGHAM METROPOLITAN COLLEGE

BMet Recruitment Team

Recruitment@bmet.ac.uk

0121 362 1122

The reference code for this apprenticeship is VAC2000030025.

Apply now

Closes in 13 days (Wednesday 20 May 2026 at 11:59pm)