IT Technician Apprentice
SALOP LEISURE LIMITED
Shropshire (SY5 6QS)
Closes in 28 days (Friday 5 June 2026 at 11:59pm)
Posted on 8 May 2026
Contents
Summary
Launch your IT career with Salop Leisure - one of Shropshire's leading holiday park businesses. You'll gain real hands-on experience across infrastructure, business systems, and user support from day one. No two days are the same. If you're curious, driven, and ready to make an impact, we want to hear from you.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
From £8/hr apprenticeship wage
- Training course
- IT solutions technician (level 3)
- Hours
-
Monday - Friday, 8.30am - 5.00pm
37 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
No two days are the same in our small but busy IT team. You'll be getting stuck into real work from the start, including:
- Providing 1st line IT support to staff across our showroom and holiday parks - troubleshooting hardware, software, and connectivity issues
- Managing user accounts and devices within our Microsoft 365 environment, including setup, configuration, and ongoing maintenance
- Supporting our business systems, including internal databases and our Zoho Creator/ CRM platform used across sales, service, and stock management
- Assisting with IT infrastructure tasks such as networking, access control systems, and on-site equipment
- Contributing to IT projects, helping to test, document, and implement new systems and improvements across the business
- Maintaining IT records and documentation, ensuring assets, issues, and changes are accurately logged
Where you'll work
Salop Leisure
Emstrey Shrewsbury
Shropshire
SY5 6QS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHREWSBURY COLLEGES GROUP
Training course
IT solutions technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
- Work at any stage of the solution lifecycle.
- Interpret client requirements.
- Prioritise tasks to work within agreed project plans.
- Ensure resources are used efficiently and responsibly.
- Design solutions to meet client and business requirements.
- Identify technical solutions using creative and critical thinking.
- Install hardware or software, either physically or virtually.
- Search and use different types of data or information sources.
- Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
- Deploy and implement solutions, supporting change management practices.
- Create and maintain documentation in accordance with best practice and organisational requirements.
- Support multiple contemporary or legacy solutions to required levels of service.
- Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
- Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
- Apply continuous professional development CPD to support their own learning, business needs and technical developments.
Training schedule
The apprentice will learn at Shrewsbury College London Road campus for one day per week day-release, with the remaining days of the week on site at Salop Leisure
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Logical
- Initiative
- Patience
- Site Safety Awareness
Other requirements
- Be adapatable, as the role is generalist in nature where no two days are the same - providing great variety
- Have a professional manner and patience as will be supporting internal colleagues who may be non-technical
About this employer
Salop Leisure is a well-established, family-owned leisure and holiday park business based in Shrewsbury, Shropshire, in the West Midlands region of England.
What They Do
Salop Leisure is one of the UK's leading independent holiday home retailers and park operators. Their core business revolves around:
- Holiday home sales – selling static caravans and lodges from leading manufacturers
- Holiday park operation – managing and operating leisure parks across the region
- After-sales & service – providing warranty, servicing, and maintenance for holiday home owners
- Park ownership facilitation – helping customers find and site holiday homes on parks
Key Facts
- Founded: The business has been trading for several decades, with strong roots in the Shropshire and Welsh borders area
- Location: Headquartered in Shrewsbury, with parks and sales operations across mid-Wales and the Marches
- Reputation: Known for a customer-focused, personal approach typical of a family-run business
- Scale: A sizeable independent operator in a sector dominated by larger national chain
After this apprenticeship
- Following completion of the apprenticeship role, progression is into a permanent IT Technician role, taking on more of the day-to-day support workload independently
Ask a question
The contact for this apprenticeship is:
SHREWSBURY COLLEGES GROUP
Rachel Schofield (Shrewsbury College)
rachelsc@shrewsbury.ac.uk
01743 653444
The reference code for this apprenticeship is VAC2000030011.
Apply now
Closes in 28 days (Friday 5 June 2026 at 11:59pm)