Human Resources Apprentice

CANFORD AUDIO LIMITED

Washington (NE38 0BW)

Closes in 19 days (Tuesday 26 May 2026 at 11:59pm)

Posted on 6 May 2026

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Summary

We are looking for a motivated and enthusiastic HR Apprentice to join our HR Department. This is a fantastic opportunity to gain experience across all areas of human resources while completing a recognised apprenticeship qualification. You will support the HR Manager in delivering day-to-day HR activities while developing your career in HR.

Wage

£22,969 a year

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£22,969 Gross per annum.

Training course
HR support (level 3)
Hours
Monday to Friday, 37.5 hours per week. 9:00am - 5.00pm.

37 hours 30 minutes a week

Start date

Friday 5 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Daily duties will include;

  • Support the HR Manager with recruitment activities, including job postings, CV screening, interview coordination, and full administration of recruitment processes.
  • Assist with onboarding and induction processes for new employees, including creating employee and temporary passes.
  • Learn all aspects of the company’s time and attendance system, including inputting new starters, managing holidays, sickness absence, clock-in amendments, flexitime, and creating/running reports.
  • Maintain accurate employee electronic files and ensure all HR records are kept in good order.
  • Assist managers with probationary review processes.
  • Support HR initiatives related to employee engagement, wellbeing, and training, including being a wellbeing representative in line with the Better Health at Work Awards.
  • Maintain and update monthly training logs and weekly movements.
  • Take minutes for HR meetings as required.
  • Monitor that return-to-work interviews are completed in a timely manner.
  • Collate monthly payroll information for the Finance Department.
  • Assist with Known Consignor Status requirements within HR.
  • Respond to general HR queries from employees and escalate when necessary.

Where you'll work

Elliott House
Crowther Road
Washington
NE38 0BW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DERWENTSIDE COLLEGE

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

All training will be held from the workplace.

More training information

  • Knowledge and What is required Business understanding - Understands the structure of the organisation; the products and services it delivers; the external market and sector within which it operates within their role.
  • HR Legislation and Policy- Basic understanding of HR in their sector and any unique features. Good understanding of HR legislation and the HR Policy framework of the organisation. Sound understanding of the HR Policies that are relevant to their role. Knows where to find expert advice.
  • HR Function - Understands the role and focus of HR within the organisation; its business plan / priorities and how these apply to their role.
  • HR Systems & Processes - Understands the systems, tools and processes used in the role, together with the standards to be met, including the core HR systems used by the organisation.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Math (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Proactive

Other requirements

Basic IT skills, including Microsoft Office (Word, Excel, Outlook).

About this employer

Canford is probably best known for its catalogue and website listing over 20,000 items aimed at those who use or install audio, video, and communications equipment. Alongside sourcing and supplying products from leading manufacturers, Canford also designs, manufactures, and assembles a range of specialist solutions, supported by an established distribution operation. The sheer breadth of this target market has brought both the pleasure and responsibility of serving hundreds of thousands of clients since the company’s formation in 1976.

https://www.canford.co.uk/ (opens in new tab)

Company benefits

Benefits include a structured apprenticeship with on-the-job training, HR support, EAP, pension, discounted gym, cycle to work scheme, birthday leave, career development opportunities and flexitime.

After this apprenticeship

For the succesful candidate there may be opportunities for full time employment. 

Ask a question

The contact for this apprenticeship is:

DERWENTSIDE COLLEGE

apprenticeships@derwentside.ac.uk

The reference code for this apprenticeship is VAC2000030001.

Apply now

Closes in 19 days (Tuesday 26 May 2026 at 11:59pm)