Content Creator Apprentice

CROYDON DROP-IN

CROYDON (CR0 1RF)

Closes in 25 days (Monday 1 June 2026)

Posted on 6 May 2026

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Summary

Croydon Drop In (CDI) is recruiting a Content Creator Apprentice to create youth-friendly content for social media and the website, support campaigns and events, and learn how to plan, produce and measure content safely and professionally. If you’re creative, organised and keen to learn, apply now.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Salary is £15,600 per year for 35 hours per week. Any future pay increases will be reviewed in line with CDI policy and performance during the apprenticeship.

Training course
Content creator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Start date

Tuesday 30 June 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Create youth-friendly content for CDI’s social media (posts, stories/reels, short videos and simple graphics)
  • Write clear, accessible copy for social posts and website updates (e.g., “how to get support”, signposting, myth-busting)
  • Help plan and schedule content using a simple content calendar
  • Capture and edit basic photo/video content (following consent and safeguarding guidance)
  • Coordinate content approvals with CDI colleagues to ensure accuracy and the right tone
  • Monitor comments/messages and escalate any safeguarding concerns in line with CDI procedures
  • Upload/format resources (PDFs, posters, guides) and support basic website updates
  • Track basic performance metrics and share simple insights on what’s working and what to improve

Where you'll work

132 CHURCH STREET
CROYDON
CR0 1RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

Training course

Content creator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Interpret the aims of the brief.
  • Research ideas and concepts to meet the brief.
  • Evaluate brand requirements and brand guidelines.
  • Prepare a mood board or other visual aid for the content to be created.
  • Present ideas, pitches and proposals for creative content to be further developed.
  • Storyboard and outline script their ideas for content to be developed.
  • Interpret data, consider its integrity and use it to inform content.
  • Develop accessible written content for different platforms and devices.
  • Apply best practice and inclusive language when creating content.
  • Write and edit copy or scripts for use on different channels and platforms.
  • Create or capture visuals and audio using standard packages and equipment.
  • Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
  • Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
  • Identify and recommend the platform/s or channel/s to use for the media campaign.
  • Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
  • Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
  • Monitor user experience to ensure content is focused on maximising engagement.
  • Analyse the differences between audiences using audience segmentation techniques and data.
  • Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
  • Use continuing professional development planning to support own current and future training and development needs.
  • Operate effectively within the production workflow to meet production timelines.
  • Interpret the aims of the brief.
  • Research ideas and concepts to meet the brief.
  • Evaluate brand requirements and brand guidelines.
  • Prepare a mood board or other visual aid for the content to be created.
  • Present ideas, pitches and proposals for creative content to be further developed.
  • Storyboard and outline script their ideas for content to be developed.
  • Interpret data, consider its integrity and use it to inform content.
  • Develop accessible written content for different platforms and devices.
  • Apply best practice and inclusive language when creating content.
  • Write and edit copy or scripts for use on different channels and platforms.
  • Create or capture visuals and audio using standard packages and equipment.
  • Source, obtain and prepare media assets for use; using industry standard packages to adapt and edit content.
  • Use industry standard tools and content management systems to organise, structure and label content effectively, methodically and securely enabling efficient search and retrieval.
  • Identify and recommend the platform/s or channel/s to use for the media campaign.
  • Develop and maintain effective working relationships with clients, colleagues and suppliers, establishing and using professional contacts.
  • Engage and respond with audiences through social media, adapting content to respond to evolving circumstances.
  • Monitor user experience to ensure content is focused on maximising engagement.
  • Analyse the differences between audiences using audience segmentation techniques and data.
  • Use lessons learned to evaluate the success of the content and identify areas for improvement for future campaigns.
  • Use continuing professional development planning to support own current and future training and development needs.
  • Operate effectively within the production workflow to meet production timelines.

Training schedule

Training will be delivered through the Content Creator Level 3 Apprenticeship with Creative Alliance, combining on-the-job learning at CDI with off-the-job training (e.g., workshops, coaching sessions and assignments). The apprentice will complete dedicated training time within working hours and will be supported to build skills in content planning/production, brand and tone of voice, accessibility, performance measurement, and safe digital practice.

More training information

The apprentice will be supported through a structured programme of regular reviews, portfolio building and workplace observations, with progress tracked throughout the apprenticeship to ensure they are developing the required knowledge, skills and behaviours and are prepared for end-point assessment.

Requirements

Essential qualifications

GCSE in:

  • English (grade C)
  • Maths (grade C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Team working
  • Creative
  • Initiative

Other requirements

  • This role requires an Enhanced DBS check due to working in a youth-focused organisation.
  • You must be able to work office-based in Croydon (132 Church Street, CR0 1RF) for 35 hours per week, Monday–Friday.
  • You will be expected to follow CDI policies on safeguarding, confidentiality, data protection and consent, and maintain professional boundaries in digital communication.
  • You may be asked to provide examples of content you’ve created (e.g., posts, videos, graphics or writing samples).

About this employer

Croydon Drop In (CDI) has supported children and young people in the London Borough of Croydon since 1978. We are a trusted local charity working with over 5,000 children, young people and families each year, providing information, advice, counselling and wider support. CDI is a member of Youth Access and works closely with partners including the NHS, local authority, education providers, the police and voluntary/community organisations.
 

https://croydondropin.org.uk/ (opens in new tab)

Company benefits

  • Generous annual leave
  • Flexible and remote working options 
  • Employee Assistance Programme 
  • Annual team day out
  • CPD training days
  • Employer pension scheme

After this apprenticeship

On successful completion, the apprentice will have job-ready skills in digital content creation and communications. Subject to performance and organisational needs, there may be opportunities to progress into a permanent role in communications, digital engagement or marketing at CDI, or to move into similar roles within the wider charity and community sector.

Ask a question

The contact for this apprenticeship is:

THE WEST MIDLANDS CREATIVE ALLIANCE LIMITED

The reference code for this apprenticeship is VAC2000029952.

Apply now

Closes in 25 days (Monday 1 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.