Business Admin Apprentice
CT Skills
St Nicholas House, Old Churchyard, Liverpool (L2 8TX)
Closes in 26 days (Friday 29 May 2026)
Posted on 1 May 2026
Contents
Summary
You will be working with the Training and Events Manager and Co-ordinator to improve the workflow of the Training and Events Team.
- Wage
-
£18,310 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am to 5pm (some flexibility required for earlier/later starts and evening or weekend work for meetings and events).
37 hours 30 minutes a week
- Start date
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Monday 1 June 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Setting up training rooms to trainer's requirements and options standards.
- Preparing approved materials for each trainer and ensuring equipment is available and prepared.
- Maintaining and updating training resources and materials.
- Liaising with staff and their line managers about forthcoming training.
- Dealing with incoming queries regarding training or events.
- Researching new training resources and methods that may be appropriate for options.
- Updating internal and external systems and/or databases.
- Monitoring training resources and alerting the Training Manager when items need to be purchased.
- Working with the Team Leaders to monitor attendance at training.
- Collecting and analysing monitoring and evaluation forms.
- Producing training data as required by the Training and Events Manager and/or Co-ordinator.
- Supporting the research and identification of appropriate venues and suppliers for events.
- Contributing to the administration of events, i.e. invitations, attendance and publicity.
- Liaising with internal and external stakeholders about events.
- Supporting set up and smooth running of events / clear-up and conclusion of events.
- Working with the Communications Lead to create internal and external communications for training and events (including flyers, invitations, posters, social media posts etc.).
- Covering Reception one day per week.
- Covering absences of the Receptionist and Training and Events Administrator such as annual leave, sickness or training.
- Minimum of 6 hours per week spent on apprenticeship work and training.
Where you'll work
St Nicholas House, Old Churchyard, Liverpool
L2 8TX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CT SKILLS LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.
Requirements
Desirable qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Attention to detail
- Communication skills
- Customer care skills
- Initiative
- IT skills
- Non judgemental
- Organisation skills
- Patience
- Team working
About this employer
Options was founded in 1993 to provide a better model of support for people with disabilities. Rather than living in long-stay institutions or large residential homes, Options created 'supported living' for people with disabilities, where support was all about the person, their individual needs, and aspirations. Options today supports over 180 people, delivers over 470,000 hours of support, with 350+ dedicated staff, all committed to giving those with disabilities a voice.
After this apprenticeship
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.
Ask a question
The contact for this apprenticeship is:
CT SKILLS LIMITED
The reference code for this apprenticeship is VAC2000029747.
Apply now
Closes in 26 days (Friday 29 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.