Technical Administration Apprentice – Oil & Gas, CPI & Renewables
SUPPLYTRAIN C.I.C.
West Midlands (B69 2BN)
Closes in 19 days (Thursday 21 May 2026 at 11:59pm)
Posted on 1 May 2026
Contents
Summary
The role provides administrative/operational support to technical and commercial teams, within the Oil & Gas, CPI and Renewables business.
Supporting effective handling of customer orders, documentation and quality‑related processes. Designed to develop a practical understanding of products, customer needs and procedures
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday, 08.30 – 16.30 and Friday, 08.30 – 13.30 with 30 minutes for lunch Monday to Thursday. However, you must be flexible and work overtime when necessary to meet the business needs.
35 hours a week
- Start date
-
Monday 8 June 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities:
- Technical and Administrative Support
- Provide administrative support to the technical and quality teams in relation to customer orders and documentation.
- Assist with material certification checks, contract reviews and documentation overchecks.
- Ensure that customer requirements and specifications received from Sales teams are accurately reflected in documentation.
- Interface with Sales and Internal Teams
- Work closely with Sales teams, quality staff and engineers to ensure customer and technical requirements are clearly understood and followed.
- Act as an interface between Sales teams and internal departments to support efficient and timely order handling.
- Quality and Compliance Support
- Assist in identifying, recording and resolving documentation or quality‑related issues.
- Support compliance with internal procedures, customer standards and relevant industry requirements.
- Operational Support
- Carry out general administrative duties within the technical department.
- Provide support during peak workload periods or holiday cover where required and appropriate.
Where you'll work
European Business Park
Taylors Lane
Oldbury
West Midlands
B69 2BN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SMART TRAINING AND RECRUITMENT LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3 Apprenticeship Standard:
- Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment
- In order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years UK residency, or hold a valid visa that meets the exceptions to this rule
- Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via Department for Education
More training information
Training and Development:
- Participate fully in all training provided.
- Develop a basic understanding of quality assurance principles, materials and technical standards.
- Gradually take on additional responsibilities as skills and experience develop.
Health, Safety and Environment:
- Comply with all company health and safety policies and procedures.
- Take reasonable care for your own health and safety and that of others.
- Support environmental and sustainability initiatives where applicable.
Minimum Qualifications:
5 GCSEs and 2 A‑Levels preferred, ideally including science‑based subjects. No prior work experience required.
Requirements
Essential qualifications
GCSE in:
- English and Maths (grade 4 or above)
- Science (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
- Skills and Personal Attributes
High level of attention to detail and an organised approach to work. - Willingness to learn with a proactive and responsible attitude.
- Ability to communicate clearly and effectively, particularly when working with Sales teams and technical colleagues.
- Basic numerical and IT skills.
- Ability to manage multiple tasks and work to deadlines.
- Team‑focused approach with a positive and professional working attitude.
Working Conditions
- 35 hours per week, with flexibility as required by the business.
- Office‑based role with occasional travel for training, meetings or site visits where necessary.
About this employer
voestalpine is represented worldwide by more than 500 Group companies and locations in more than 50 countries and on all 5 continents. Its head quarters is located in Linz, Austria.
Our UK office is based within Oldbury and on site we have two legal entities voestalpine High Performance Metals UK Ltd and voestalpine Specialty Metals UK Ltd – the candidate will be working within voestalpine Specialty Metals UK Ltd within our Oil & Gas, CPI & Renewals division.
After this apprenticeship
- View to receive a contract at the end of a successful apprenticeship should there be a position available
Ask a question
The contact for this apprenticeship is:
SMART TRAINING AND RECRUITMENT LIMITED
The reference code for this apprenticeship is VAC2000029393.
Apply now
Closes in 19 days (Thursday 21 May 2026 at 11:59pm)