GP Surgery Dispenser Apprenticeship

FELTWELL SURGERY

Thetford (IP26 4AY)

Closes in 23 days (Friday 22 May 2026)

Posted on 29 April 2026

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Summary

Feltwell Surgery is looking to welcome an apprentice dispenser into our busy practice on either a full time or part time basis. The applicant will play a full and active role as part of the practice multi-disciplinary team.

Wage

£15,392 a year

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Training course
Pharmacy services assistant (level 2)
Hours
Monday to Friday, flexible but within the hours of 08.00am - 18.30pm

37 hours a week

Start date

Monday 22 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The main responsibilities of the role include:

  • Ensuring that all medicines and appliances dispensed are checked against the prescription.
  • Maintaining full and accurate records of all dispensing transactions.
  • Operating efficient stock control, appropriate to the needs of the practice with the objective of ensuring continuity of supply for patients and minimising wastage through out-of-date stock.
  • Dealing with patient queries, online and in person and maintaining good customer care.

Where you'll work

Feltwell Surgery, Old Brandon Road
Thetford
IP26 4AY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WEST SUFFOLK COLLEGE

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

The learner will be studying the Pharmacy Services Assistant Level 2 Apprenticeship Standard qualification.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Organisation skills

Other requirements

Dealing with the public daily so good manners and customer service skills are required. Involves long periods on your feet. This is a busy environment.

About this employer

GP Surgery - we are a small rural GP Surgery in West Norfolk. We have approximately 5500 patients registered with us and are a fully dispensing Practice.

After this apprenticeship

Potential for development for the right person in future ie Pharmacy Technician Level 3 Apprenticeship.

Ask a question

The contact for this apprenticeship is:

WEST SUFFOLK COLLEGE

The reference code for this apprenticeship is VAC2000029041.

Apply now

Closes in 23 days (Friday 22 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.