Apprentice Business Administrator
Breckon Hill Primary School
Middlesbrough (TS4 2DS)
Closes in 19 days (Sunday 24 May 2026 at 11:59pm)
Posted on 5 May 2026
Contents
Summary
Breckon Hill Primary School are looking for a hardworking and motivated individual to join their team. The apprentice will act as the initial point of contact for parents, visitors and other stakeholders. They will also be responsible for supporting the administrative, financial and organisational processes within the school.
- Wage
-
£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Thursday 8.00am to 4.00pm, Friday 8.00am - 3.30pm, term time only plus 3 days.
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Tasks and Responsibilities of the Post:
- Welcome and support parents and visitors professionally, effectively and sensitively.
- Undertake reception duties, e.g. telephone/face-to-face enquiries, liaising with relevant staff and outside agencies.
- Respond to messages promptly and accurately, passing on information to relevant staff members as necessary.
- Assisting with arrangements for planned visits to the school, i.e. photographer, etc.
- Supporting staff to organise educational visits, i.e. booking coaches, hiring venues, etc., including communication to parents i.e. letters.
- Update and distribute online and offline communications (i.e. letters, newsletters, website, etc.) to parents, staff and other stakeholders.
- First aid cover.
Administration
- Provide routine clerical support, e.g. photocopying, filing, emailing, complete routine forms.
- Maintain manual and computerised records/management information systems, i.e. ScholarPack, Parentpay, Free School Meals, and After School Clubs.
- Undertake typing, word-processing and other IT-based tasks e.g. communication with parents and outside agencies.
- Sort and distribute incoming mail, record outgoing mail.
- Support with the administration of attendance, first day response and monitor the late arrival of pupils.
- Resource management.
- Support the Finance Officer with general financial administration in line with school’s procedures.
- Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times.
Resources
- Operate and monitor maintenance of office equipment e.g. photocopier, computer, etc.
- Orderly arrangement and secure storage of supplies, including ordering of photocopying supplies.
- Undertake routine financial administration e.g. ordering and good receipt of all orders.
Responsibilities
- Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
- Be committed to the safeguarding and promotion of the welfare of children and young people.
- Be aware of, support difference, and ensure equal opportunities for all.
- Contribute to the overall ethos, work and aims of the school/trust.
- Support the Headteacher/school through effectively managing administrative tasks.
- Appreciate and support the role of other professionals.
- Attend and participate in relevant meetings as required.
- Participate in training, learning activities and performance development as required.
- Take appropriate action to identify, evaluate and minimise any risks to health, safety and security in the school working environment.
Security
- Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures.
- Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures.
Other duties commensurate with the grade of the post as required by the Headteacher or Senior Leadership Team.
Where you'll work
Breckon Hill Road
Middlesbrough
TS4 2DS
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE EDUCATION TRAINING COLLECTIVE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- Level 3 Business Administration at Redcar & Cleveland College.
- Functional Skills in maths and English, if required.
More training information
This apprenticeship will be all on-the-job with the employer, you won't need to attend college.
Requirements
Desirable qualifications
GCSE in:
- English (grade A*-C/9-4)
- Maths (grade A*-C/9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Team working
- Initiative
- Numeracy & Literacy skills
- Microsoft Office knowledge
- Able to relate to children
- Time management
- Confidentiality
- Highly motivated
About this employer
We are a busy but friendly, inclusive school, with lots going on. This website aims to give you a taster of the school, as well as providing up to date information for parents, pupils and the wider community. Breckon Hill is a community primary school with a pre-school and nursery providing education for children aged 2 to 11 years old. We became a member of The Legacy Learning Trust in October 2023.
A sports hall and the attached community centre provide extra facilities for our pupils and the community.
We offer a breakfast club and an after school childcare to support families and provide after school activity clubs for children to enjoy.
After this apprenticeship
- An opportunity for a full-time position at the end of the apprenticeship
Ask a question
The contact for this apprenticeship is:
THE EDUCATION TRAINING COLLECTIVE
Anna Reeves
anna.reeves@the-etc.ac.uk
07436795883
The reference code for this apprenticeship is VAC2000029013.
Apply now
Closes in 19 days (Sunday 24 May 2026 at 11:59pm)