Apprentice Letting Agent

ACCORD ESTATES LIMITED

Essex (RM1 4NU)

Closes in 23 days (Friday 22 May 2026 at 11:59pm)

Posted on 29 April 2026

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Summary

Thinking about a career in property but not sure where to start?

We’re looking for someone who’s keen to learn, works hard, and wants to build a long-term career in lettings and property management.

 

 

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Salary will be in line with HMRC regulations and will change to national minimum wage after 12 months in employment, where required. 

Training course
Housing and property management (level 3)
Hours
Monday to Friday 9am - 5.30pm Saturday 9am - 3pm You may be required to work a Saturday and will be given a day off in lieu in the working week.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Accord Sales & Lettings is a family-run estate agency based in Havering. We’ve built our reputation on honest advice, strong communication, and genuinely looking after our clients.

We’re not a corporate. We’re a small, experienced team that cares about doing things properly.

This role isn’t about making tea and photocopying. You’ll be learning how to run and manage real properties, deal with real people, and build skills that can lead to a serious career in the industry.

 

What you’ll be doing

You’ll be trained to support the day-to-day running of our lettings and property management department, including:

Assisting with marketing properties
Handling enquiries, booking and carrying out viewings
Speaking with tenants and landlords, helping resolve issues and queries
Supporting the move-in process, references, and tenancy setup
Helping manage property maintenance and liaising with contractors
Keeping records up to date on our systems
Assisting with inspections and general property management tasks
Booking and organising works such as cleaning, inventories, and repairs
Supporting new business generation, including occasional leaflet drops
Providing a high level of customer service at all times
Over time, you’ll build the confidence and ability to handle these tasks independently.

 

Where you'll work

221 Pettits Lane North
Rise Park
Romford
Essex
RM1 4NU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CROWN VOCATIONAL TRAINING LIMITED

Training course

Housing and property management (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Customer Service: Apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders
  • Communication: Demonstrate appropriate communication skills to enable timely identification and/or resolution of issues for customers and appropriate signposting to other colleagues and/or partner agencies.
  • Collaborative working: Work collaboratively with colleagues and partners to achieve individual, team and business targets.
  • Respond to vulnerability: Use skill and judgment to understand the needs of vulnerable individuals and groups(including those with complex needs) and respond appropriately
  • Information collection and sharing: Use a variety of methods to identify, collect and communicate technical and other information in a confident and effective manner.
  • Influencing and negotiating skills: Influence and negotiate with customers, partners and suppliers.
  • Self Management: Organise and plan their own work to ensure tasks are completed and deadlines met.
  • Problem Solving: Use a problem solving and flexible approach in their day to day duties.
  • Tools and Equipment: Effective use of IT equipment and software, through administration and the appropriate use of work equipment
  • Decision making: Effective decision making in order to apply the businesses objectives and priorities.

Training schedule

Remote learning 

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Logical
  • Team working
  • Initiative
  • Patience
  • Proactive
  • Common sense

Other requirements

Has a full UK driving licence (or is working towards it)

About this employer

Family run Estate and Lettings Agents in Romford. 

https://www.accordhomes.co.uk/ (opens in new tab)

After this apprenticeship

Previous apprentices have been retained but is dependant on performance and progress through the programme and in the workplace. 

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

The reference code for this apprenticeship is VAC2000028926.

Apply now

Closes in 23 days (Friday 22 May 2026 at 11:59pm)