Human Resources Support Apprenticeship
NSAR/Eurostar
London (N1 9AG)
Closes in 11 days (Monday 25 May 2026 at 11:59pm)
Posted on 13 May 2026
Contents
Summary
A great opportunity for a motivated and proactive Talent Administrator with strong written and verbal skills in English and French. You will gain practical experience in supporting development programmes, succession planning, performance management and a wide range of core HR processes, building a solid foundation for a career in HR.
- Wage
-
£26,936 a year
- Training course
- HR support (level 3)
- Hours
-
Monday - Friday 9am - 5pm with an hour lunch break. Some travel abroad will be required - to Paris. Lille, Brussels.
35 hours a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with coordination and administration of talent management initiatives
- Support the end to end process of talent identification
- Contribute to succession planning activities and preparing relevant documentation and reports
- Provide support for the performance management process by co-ordinating the collection and tracking of performance review forms
- Translating documents as needed, updating documentation to maintain consistency and relevance and analysing data to identify trends
- Participate in HR/EE projects and continuous improvement initiatives
- Collaborating with cross functional teams
- Assist in the design of E learning modules related to talent management
- Assisting with various other ad hoc projects
Where you'll work
Eurostar 6 Kings Place
90 York Way
London
N1 9AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CAPITAL CITY COLLEGE GROUP
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
HR Support Level 3.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Analytical skills
- Team working
- Confidentiality
Other requirements
Ability to write and speak French to a proficient level.
About this employer
Eurostar is a high speed international train operator playing a significant role in cross border travel for passengers. NSAR is a not for profit organisation which supports the rail industry to deliver for the future. We have been approved as a Flexi Job Apprenticeship agency working across the rail industry to encourage and facilitate apprenticeships. For this role you will be employed by NSAR but work at Eurostar.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
HR Talent Administrator.
Ask a question
The contact for this apprenticeship is:
NSAR/Eurostar
Kathryn Sanderson
Kathryn.sanderson@nsar.co.uk
07752487493
The reference code for this apprenticeship is VAC2000028555.
Apply now
Closes in 11 days (Monday 25 May 2026 at 11:59pm)