Healthcare Support Worker Apprentice

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Oxfordshire (OX16 9AL)

Closes in 13 days (Sunday 10 May 2026)

Posted on 27 April 2026

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Summary

Would you like a career in Healthcare Support? Oxford University Hospitals Foundation Trust has fantastic opportunities for you to learn whilst you earn and develop your professional skills. We are on the search for enthusiastic individuals who can demonstrate compassion, respect, and commitment. Apply today and join a fantastic team.

• Wage:

  £15,642 a year

  Check minimum wage rates (opens in new tab)

  Salary will be in line with the apprenticeship national minimum wage from April 2026

• Training course: Healthcare support worker (level 2)
• Hours: Days and shifts are to be confirmed.

  37 hours 30 minutes a week

• Start date:

  Tuesday 1 September 2026

• Duration:

  8 months

• Positions available:

  4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families.

Main duties of the job:

Our commitment to you includes a structured training plan, fully paid study time, professional support, and an opportunity to kick start your career within the NHS.
The successful applicant will be supported to:
Complete the Care Certificate
Develop the knowledge, skills, and employability skills and behaviours to achieve the Level 2 Health and Social Care Foundation Apprenticeship
Achieve Functional Skills Level 1 and Level 2 in English and Maths where required
Apprentices are employed as an Apprentice and are paid an Apprenticeship wage for up to 12 months. If they achieve the Care Certificate, pass the probationary employment period, and pass their final assessments of the Apprenticeship, they will then move into a Band 2 Healthcare Support Worker post, within their clinical area.

 

Where you'll work

Horton General Hospital
Oxford Rd Banbury
Oxfordshire
OX16 9AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Training course

Healthcare support worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
• Recognise and respond to changes in individuals’ health and wellbeing
• Perform basic life support
• Undertake physiological measurements, selecting and using the correct tools or equipment
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
• Promote access to fluids and nutrition in line with an individual’s care plan
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
• Contribute to the storage of supplies and equipment
• Contribute to the cleaning, disinfecting and disposal of materials and equipment
• Support others with appointments, enquiries and referrals
• Communicate with individuals using techniques designed to facilitate understanding
• Recognise and respond to limitations in an individual’s mental capacity
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
• Move and handle equipment or other items safely and assist individuals
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
• Participate in appraisal and supervision to support ongoing personal development
• Participate in training and development activities including the Care Certificate Standards
• Reflect on own practice
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit
• Use evidence to make suggestions for improving practice
• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing
• Recognise and respond to changes in individuals’ health and wellbeing
• Perform basic life support
• Undertake physiological measurements, selecting and using the correct tools or equipment
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication
• Promote access to fluids and nutrition in line with an individual’s care plan
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care
• Contribute to the storage of supplies and equipment
• Contribute to the cleaning, disinfecting and disposal of materials and equipment
• Support others with appointments, enquiries and referrals
• Communicate with individuals using techniques designed to facilitate understanding
• Recognise and respond to limitations in an individual’s mental capacity
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE)
• Move and handle equipment or other items safely and assist individuals
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace
• Participate in appraisal and supervision to support ongoing personal development
• Participate in training and development activities including the Care Certificate Standards
• Reflect on own practice
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit
• Use evidence to make suggestions for improving practice

Training schedule

The successful applicant will be supported to:
Complete the Care Certificate
Develop the knowledge, skills, and employability skills and behaviours to achieve the Level 2 Health and Social Care Foundation Apprenticeship
Achieve Functional Skills Level 1 and Level 2 in English and Maths where required

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Analytical skills
• Team working
• Initiative
• Non judgemental
• Patience

About this employer

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

http://www.ouh.nhs.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• For some Apprentices this can lead to higher level qualifications and to have the opportunity to work through to degree level. Please note this is not guaranteed and is subject to the Trust’s recruitment strategy and staffing requirements.

Ask a question

The contact for this apprenticeship is:

OXFORD UNIVERSITY HOSPITALS NHS FOUNDATION TRUST

Ali Watkins

apprenticeships@ouh.nhs.uk

01865 226695

The reference code for this apprenticeship is VAC2000028514.

Apply now

Closes in 13 days (Sunday 10 May 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.