Freight Forwarding Apprentice

ROUTE WISE FREIGHT LTD

Willenhall (WV13 2HA)

Closes in 16 days (Wednesday 13 May 2026 at 11:59pm)

Posted on 27 April 2026

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Summary

Learn all aspect of Freight forwarding whilst you work, with 1-2-1 support and guidance.

Apprentice will gain L3 International freight fowarding Qualifications. Great opportunities to take ownership of your own client accounts from start to finish. Learn vital skills to progress with this forward thinking company.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Pay review following successfully completing your probation period

Bonus Scheme on successfully completing your probation.

Training course
International freight forwarding specialist (level 3)
Hours
8.00am - 4.00pm Could change due to requirements of the business or to accommodate commuting.

37 hours 30 minutes a week

Start date

Wednesday 20 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Custom clearing
  • Telephone handling 
  • Booking deliveries
  • Liaise with clients and agents and shippling lines
  • Tracking shipments 
  • Other duties as required

Where you'll work

West Midlands House
Gipsy Lane
Willenhall
WV13 2HA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

  • One to one support
  • Deliver coach via teams meeting and work shops
  • Off job training ( no college release)

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/ 4-9)
  • Maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness
  • self motivated

Other requirements

  • Confident using the telephone and good communication skills

About this employer

We bring a modern touch to the world of Freight forwarding, ensuring cutting edge solutions for for logistic and transport,providing  our clients with end to end visability with a varied of network carriers, ensuring price and service optimisation.

After this apprenticeship

  • Fulltime contract and progression within the company to take chosen pathways, ongoing support and training to acheive personal career goals
  • Progression and opportunity for Line management status

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Kerry Traill

Kerry.traill@seetec.co.uk

07903053388

The reference code for this apprenticeship is VAC2000028502.

Apply now

Closes in 16 days (Wednesday 13 May 2026 at 11:59pm)