Food and Beverage Apprentice

Dhol

SOUTHAMPTON (SO16 7PE)

Closes in 18 days (Friday 15 May 2026 at 11:59pm)

Posted on 27 April 2026

Print

Contents

Summary

Start your hospitality career at Dhol Indian Restaurant, inspired by the flavours and traditions of the Indian subcontinent. As a Food & Beverage Team Member Apprentice, you’ll gain hands-on experience, learning customer service, food service and hospitality skills while working towards a recognised qualification.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Dhol is open Mon–Thu 5pm–10:30pm, Fri–Sun 12pm–3pm & 5pm–11pm (Sun until 10:30pm). The apprentice will work shifts across these hours, including evenings and weekends, with an agreed rota and time allocated for off-the-job training.

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Welcome and serve customers in a friendly and professional manner
  • Take food and drink orders and process payments
  • Serve food and beverages to customers
  • Support the kitchen and front-of-house teams during service
  • Help maintain cleanliness and presentation of the restaurant
  • Promote menu items and specials to customers
  • Ensure excellent customer service at all times
  • Follow food hygiene, health and safety procedures
  • Assist with stock rotation and basic stock control
  • Work as part of a busy team to deliver a great guest experience

Where you'll work

17 BASSETT CLOSE
SOUTHAMPTON
SO16 7PE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SOUTH HAMPSHIRE COLLEGE GROUP

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

  • Complete the Level 2 Food & Beverage Team Member Apprenticeship
  • Gain hands-on experience at Dhol Indian Restaurant
  • Attend college on a day-release basis with the training provider
  • Build a portfolio of evidence to demonstrate learning and progress
  • Receive ongoing support and training from a Professional Trainer
  • Complete assessments, including observation, a project and a final interview

More training information

Southampton College has been providing career-focused education and training for over 70 years. The college specialises in technical and professional courses designed to prepare learners for employment, apprenticeships and further study.

Modern Centres of Excellence provide industry-standard facilities and expert teaching staff, helping apprentices develop the skills and knowledge needed for long-term success in their chosen career.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Initiative
  • Patience

About this employer

Dhol Indian Restaurant is a vibrant restaurant based in Southampton, inspired by the rich culinary traditions of the Indian subcontinent. Led by Chef Abdul, the restaurant brings together authentic flavours, aromatic spices and modern cooking techniques to create dishes that celebrate Indian culture and hospitality.

The name “Dhol” comes from the traditional double-headed drum that is often heard at celebrations across India. Just as the rhythm of the Dhol brings people together, the restaurant aims to create a warm and welcoming space where guests can share great food and memorable experiences.

At Dhol, food is rooted in tradition but presented with a modern touch. The team focuses on quality ingredients, bold flavours and creating a dining experience built around community, celebration and the joy of sharing food.

https://dholrestaurants.com/ (opens in new tab)

After this apprenticeship

Successful completion could lead to a permanent role within the team.

Ask a question

The contact for this apprenticeship is:

SOUTH HAMPSHIRE COLLEGE GROUP

The reference code for this apprenticeship is VAC2000028497.

Apply now

Closes in 18 days (Friday 15 May 2026 at 11:59pm)