Level 3 Supply Chain Practitioner Apprenticeship - Campari Group

INSPIRE ATA LIMITED

14-16 Great Portland Street, London (W1W 8QW)

Closes in 17 days (Monday 11 May 2026 at 11:59pm)

Posted on 24 April 2026

Print

Contents

Summary

The Supply Chain Apprentice is responsible for customer relation activities such as processing orders, responding to customer enquiries and resolves customer complaints and also ensuring that the orders are processed and delivered on time by third party logistics providers. They are also the point of contact for daily operational activities.

Wage

£23,400 a year

Check minimum wage rates (opens in new tab)

Training course
Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)
Hours
Monday to Friday, 9:00am to 5:30pm. 1 hour break.

37 hours 30 minutes a week

Start date

Tuesday 26 May 2026

Duration

2 years 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Responsible for taking orders from customers
  • Manage the full order cycle from order receipt to the invoicing
  • Samples orders management
  • Point of contact for daily operations with production plants, Campari UK warehouse and third party logistics providers
  • Process returns from customers to Campari UK warehouse and issue credit notes to customers
  • Regular contact with Finance team, specifically Accounting, to review potential credit issues with customers
  • Stock analysis and alignment between 3PL and Campari UK
  • Support Demand Planner with relevant information regarding upcoming deliveries and stock levels

Key Relationships

Reporting Lines:

Reports to Logistics & Customer Service Manager UK

Internal:

  • Production plants
  • Planning hub and transport team in HQ in Italy
  • Demand planning team
  • Commercial and Marketing teams
  • Finance team
  • Human Resources team

External:

  • Customers
  • Campari UK Warehouse
  • Third party logistics providers
  • Freight forwarders
  • Customs brokers

Where you'll work

14-16 Great Portland Street, London
W1W 8QW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

PHOENIX4TRAINING LLP

Training course

Supply chain practitioner (fast-moving consumer goods (FMCG)) (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.
  • Manage the flow of fast-moving consumer goods products or services based on evolving and changing information.
  • Use standard operating procedures.
  • Support customers with supply chain enquiries.
  • Use IT systems for the supply chain; Company and customer systems. Applies cyber security and GDPR regulations and policies.
  • Use continuous improvement techniques in the fast-moving consumer goods supply chain.
  • Lead and participate in problem solving activities: 5 whys, fishbone analysis.
  • Use capacity planning to inform fast-moving consumer goods supply chain processes.
  • Apply team working principles.
  • Escalate issues and tasks.
  • Analyse data against supply chain key performance indicators to identify trends and themes that affect the fast-moving consumer goods supply chain.
  • Plan and adhere to customer lead times.
  • Use data analysis outcomes to inform decision making in the supply chain function.
  • Develop and implement a supply plan, for example, supply planning, production planning, demand planning, operations planning - logistics, commercial planning.
  • Use order management tools to capture customer orders.
  • Communicate with others verbally for example, colleagues and stakeholders.
  • Communicate in writing with others for example, internal and external customers, colleagues, and managers.
  • Comply with health and safety legislation, regulations, standards, and guidance.
  • Follow equity, diversity, and inclusion principles.
  • Apply quality assurance procedures.
  • Identify and document hazards and risks in the workplace. Apply control measures.
  • Record or enter information - paper based or electronic; risk assessments, handover documents, work sheets, checklists, and any legal reporting requirements.
  • Comply with sustainability principles and regulations including efficient use of resources, recycling, reuse and safe disposal of waste.
  • Identify, organise and use resources, including team members, to plan and complete tasks, with consideration for cost and quality.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

  • Other GCSE or equivalent in English (grade Grade 4-9 or equivalent)
  • Other GCSE or equivalent in Maths (grade Grade 4-9 or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Initiative
  • Results Oriented
  • Punctual
  • Time Management
  • Fast Learner
  • Microsoft Office

Other requirements

Pre-employment checks. Please be aware that upon a successful offer of employment the company completes digitalised right-to-work checks and DBS applications via an external provider - 'Matrix Screening'. The company also completes an internal online social media search, in line with Keeping Children Safe in Education guidance.

About this employer

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Company benefits

Eligible for an NUS card for discounts in shops and restaurants. Eligible for an apprenticeship oyster card, 30% off travel. Discount on Nandos, ASOS, Vue cinema and much more.

After this apprenticeship

  • Possible full-time progression at the company for the right candidate

Ask a question

The contact for this apprenticeship is:

PHOENIX4TRAINING LLP

The reference code for this apprenticeship is VAC2000028292.

Apply now

Closes in 17 days (Monday 11 May 2026 at 11:59pm)