Business Administration Resource Apprentice

STAFF DIRECT 4 U LIMITED

WOLVERHAMPTON (WV1 4EX)

Closes in 19 days (Monday 1 June 2026 at 11:59pm)

Posted on 12 May 2026

Print

Contents

Summary

Staff Direct 4U, a fast-paced and growing company are looking for an enthusiastic, motivated and hardworking individual to join their busy recruitment team. This is an excellent opportunity to start or develop a career in recruitment, business administration and candidate resourcing.

Wage

£15,600 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8:30am - 4:30pm.

37 hours 30 minutes a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Day-to-day tasks include:

  • Answer telephone calls and enquiries
  • Booking and scheduling candidates for registration appointments
  • General administrative duties, including data entry, filing, and record keeping 
  • Maintaining accurate and up-to-date candidate information 
  • Working closely with the team to ensure daily targets are met
  • Resourcing candidates using job boards, databases, and internal systems 
  • Making outbound calls to candidates to discuss opportunities
  • Screening applicants and assessing suitability for roles
  • Supporting the onboarding and compliance process
  • Supporting recruitment consultants with day-to-day tasks

Where you'll work

87 DARLINGTON STREET
WOLVERHAMPTON
WV1 4EX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period. You will be required to attend an initial induction period at the training site, In-Comm Training Services in Aldridge or Telford, followed by monthly assessor visits to you in your company.

Requirements

Essential qualifications

GCSE in:

English and Maths (grade 9-4 minimum)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Patience
  • Confident
  • Resilient
  • Motivated
  • Driven

Other requirements

This is a target-driven position, requiring daily contact with a high volume of candidates. Staff Direct 4U are looking for individuals who can demonstrate the following:

  • Confident communicator with a professional telephone manner
  • Able to work in a fast-paced, target-driven environment
  • Strong attention to detail and organisational skills 
  • Resilient, motivated and able to stay focused on repetitive tasks 
  • Willingness to learn and develop new skills
  • Basic IT skills (Microsoft office desirable)

About this employer

Staff Direct 4U LTD are one of the leading Recruitment Companies based in Wolverhampton. We specialise in offering jobs in the West Midlands area where were currently supplying several Blue Chip Companies, we also cater for jobs outside of these areas. We are able to offer staff to employers and vacant positions to candidates on a temporary or permanent job basis. Staff Direct 4U LTD provide flexible and cost effective recruitment solutions across all business sectors on both a temporary and permanent basis, with its commitment to customer service and quality standards, Staff Direct 4U LTD have an exceptional reputation.

Company benefits

  • Car parking scheme 
  • Team building activities 
  • Birthday as a day off 
  • Pension Scheme

After this apprenticeship

Full-time position after completion of the apprenticeship with a view of career progression.

Ask a question

The contact for this apprenticeship is:

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Aimee Newman (In-Comm)

aimeen@in-comm.co.uk

The reference code for this apprenticeship is VAC2000028289.

Apply now

Closes in 19 days (Monday 1 June 2026 at 11:59pm)