Business Analyst Apprenticeship
NFU MUTUAL (SERVICE COMPANY) LIMITED
Warwickshire (CV37 7BJ)
Closes in 14 days (Friday 8 May 2026)
Posted on 24 April 2026
Contents
Summary
In this role, you’ll join our Business Analysis team in IT, becoming the “friendly shoulder” for the business - someone colleagues turn to when facing a challenge or needing support with a problem. You'll work on everyday improvements and larger projects, transforming how we deliver digital services and modernising systems.
- Wage
-
£25,000 a year
Check minimum wage rates (opens in new tab)
Annual bonus (up to 10% of salary)
- Training course
- Business analyst (level 4)
- Hours
-
Monday to Friday 9am - 5pm.
35 hours a week
- Start date
-
Monday 28 September 2026
- Duration
-
2 years
- Positions available
-
3
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Meeting stakeholders to find out what needs to change and why.
- Documenting problem statements and clear business requirements.
- Mapping out processes step by step.
- Creating user stories that explain what end users need from a system.
- Contributing to diagrams that show how a solution should work.
Where you'll work
Tiddington Road
Stratford-Upon-Avon
Warwickshire
CV37 7BJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ASSIST KNOWLEDGE DEVELOPMENT LIMITED
Training course
Business analyst (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
- Apply appropriate approaches to scope, plan and perform Business Analysis
- Communicate effectively in a variety of situations with a range of stakeholders
- Apply a range of structured investigation techniques to a business situation
- Produce an outline definition of a business situation using an appropriate technique
- Apply appropriate techniques to identify problems and opportunities within a business situation
- Support the identification and presentation of proposed actions to stakeholders in order to gain agreement for further analysis activity
- Apply appropriate techniques to analyse and document options and recommendations for change
- Elicit process information from stakeholders
- Model business processes using relevant techniques, standards, notation and software tools
- Analyse business process models to identify opportunities for improvement
- Produce models of redesigned business processes
- Elicit requirements from stakeholders to identify business and user needs
- Document clear functional and non-functional requirements in line with local standards
- Analyse documented requirements to remove duplication, conflict and overlap
- Prioritise requirements using an appropriate prioritisation approach
- Validate requirements with stakeholders
- Support the establishment of requirements traceability
- Elicit business data needs from relevant sources
- Support the development of simple data models using relevant techniques, standards, notation and software tools
- Document current business situations to enable gap analysis and decision making
- Support the development of models of future state business situations
- Identify key differences between current and future business situations
- Identify actions required to move from the current to future business situation
- Define acceptance criteria for business and system changes
- Support business acceptance of business and system changes
- Apply relevant techniques to research and identify stakeholders
- Analyse and document stakeholders' areas of interest and influence
- Support the development of cost/benefit analysis for proposed business changes
- Evaluate and document the key impacts on people, process, organisation, technology and information
- Present information in a manner appropriate to the audience
Training schedule
Business Analyst Level 4 Apprenticeship.
Requirements
Essential qualifications
GCSE in:
- any 3 subjects in addition to English and Maths (grade 4 or above)
- English (grade 4 or above)
- Maths (grade 4 or above)
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Analytical skills
- Team working
- Resilience
- Proactive
- Willingness to learn
Other requirements
All employees are subject to pre-employment screening checks.
About this employer
We’re one of the UK’s leading general insurance and financial services organisations, and for over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us, so we’re proud to be recognised as “a great place to work”.
Our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction, but it also marked us as the first UK based company to earn a Gallup Exceptional Workplace award for ten consecutive years. We’ve also been consistently recognised by Glassdoor. We appeared in the Glassdoor Best Places to Work UK list in 2023, 2024 and 2026 — and in 2026, we were the highest ranked insurance business in the UK, highlighting our strong employee experience and the positive feedback our people share on the platform.
Additionally, we were named in the LinkedIn Top 15 Companies 2025 list of “Best midsize employers to grow your career in the UK”, and we’ve been certified as a UK Top Employer by the Top Employers Institute in 2023, 2024, 2025 and 2026.
We offer a supportive and empowering culture where people are inspired to perform, given opportunities to grow, and recognised and rewarded for their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable—so we’re successful now and in the future.
https://careers.nfumutual.co.uk/ (opens in new tab)
Company benefits
Contributory pension scheme; 25 days annual leave + bank holidays; Family Friendly policy; High Street savings; Gym Membership contribution; Health and Wellbeing plan; Employee Volunteering; Refer a Friend Bonus Scheme; Life Assurance.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Development potential and long-term career opportunities.
Ask a question
The contact for this apprenticeship is:
ASSIST KNOWLEDGE DEVELOPMENT LIMITED
The reference code for this apprenticeship is VAC2000028228.
Apply now
Closes in 14 days (Friday 8 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.