Medical Secretary Apprentice

DINNINGTON GROUP PRACTICE

SHEFFIELD (S25 4DB)

Closes in 19 days (Saturday 16 May 2026 at 11:59pm)

Posted on 27 April 2026

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Summary

This role will involve providing a confidential, accurate and efficient secretarial service to the Doctors, Management Team and Health Care Professionals of Dinnington Group Practice.It is an opportunity to develop clerical knowledge and skills in an exciting, ever changing Medical Practice environment

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am – 5.00pm

37 hours 30 minutes a week

Start date

Monday 1 June 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The role will involve but not limited to :

  • Providing an accurate & efficient secretarial service which includes: typing of letters, reports, patient referrals, minutes using the most effective means
  • Using our medical computer system (Systmone)
  • Assisting with the gathering of statistics and information and to run referral reports when required
  • To liaise with Doctors, Hospital Staff and Patients in
     respect of referrals, appointments and advice, X Rays, Ultrasound, private referrals etc
  • To consult with patients by the most appropriate means for appointments and follow ups

Where you'll work

15 QUARRY LANE
NORTH ANSTON
SHEFFIELD
S25 4DB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RNN GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will be enrolled at Rotherham College; giving you the training and support you need to become an all-rounded and qualified administrator
  • You would have regular tutor sessions both remotely and face to face with constant access to support
  • The apprentice with be mentored and supervised by the Senior Medical Secretary who will train the Apprentice in all aspects or the role
  • The qualification will be Business Administration Level 3

More training information

Opportunities to shadow and work with other members of the wider administrative team to gain a holistic view of the admin operation

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C/9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Excellent telephone manner
  • Keep calm under pressure
  • empathetic to patients.
  • Trustworthy

Other requirements

  • Make sure the applicant can travel to and from work and college at the times stated
  • The successful candidate will be required to pass an advanced DBS check

About this employer

Dinnington Group Practice is a large busy training practice with the main surgeries at Dinnington and Anston and a smaller branch surgery at Woodsetts.

We provide health care for around 21,000 patients and are part of the Rother Valley South Primary Care Network We pride ourselves on our friendliness and teamworking. We have a very supportive working environment and are always looking for ways to improve.

http://www.dinningtongrouppractice.co.uk (opens in new tab)

Company benefits

NHS pension scheme, sick pay, employee assistance programme.

After this apprenticeship

  • Ideally to become a permanent member of the Admin & Clerical team that supports the day to day administrative operation of a busy General Practice

Ask a question

The contact for this apprenticeship is:

RNN GROUP

Lorraine

lorraine.savage@rnngroup.ac.uk

07713 319356

The reference code for this apprenticeship is VAC2000028022.

Apply now

Closes in 19 days (Saturday 16 May 2026 at 11:59pm)