Pharmacy Services Assistant Apprentice

Hamlet Pharmacy

London (SE19 2AS)

Closes in 19 days (Thursday 14 May 2026 at 11:59pm)

Posted on 24 April 2026

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Summary

Support the dispensing of medicines under supervision. Assist with stock control, ordering, and storage of medicines.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Pharmacy services assistant (level 2)
Hours
Variable shift patterns between Monday - Friday from 9.00am - 7.00pm.

30 hours a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Serve patients and provide basic advice on over-the-counter products
  • Learn about prescriptions, legal requirements, and patient safety
  • Develop communication and customer service skills
  • Complete coursework and assessments alongside on-the-job training

Where you'll work

45 Anerley Road
London
SE19 2AS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BUTTERCUPS TRAINING LIMITED

Training course

Pharmacy services assistant (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • receive and log prescriptions
  • assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • work according to legislative requirements, and organisational policies
  • order, receive, maintain and issue pharmaceutical stock
  • provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • act in accordance with systems and organisational governance
  • recognise and act within the pharmacy regulatory, legal and ethical standards
  • support the team in the development of others
  • maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • demonstrate person centred care and support within a pharmacy setting
  • make pharmacy patients and patient safety your first concern
  • use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • maintain the interests of patients and the health of the public
  • promote and advocate equality, diversity and inclusion
  • promote healthy lifestyles to customers
  • work safely within the parameters of your role using Standard Operating Procedures
  • apply policies which relate to health and safety at work
  • act appropriately in situations to prevent harm to yourself and others

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Physical fitness

About this employer

Hamlet Pharmacy is a community pharmacy providing prescription dispensing, over-the-counter medicines, and health services. It supports patients with advice, vaccinations, and minor ailment treatment. Known for accessible care and professional service, it plays an important role in local healthcare, promoting wellbeing and supporting patients with their medication and everyday health needs.

After this apprenticeship

  • Apprentice can progress to Pharmacy Technician course 

Ask a question

The contact for this apprenticeship is:

Hamlet Pharmacy

Tafa

team@hamletpharmacy.co.uk

02087787529

The reference code for this apprenticeship is VAC2000028011.

Apply now

Closes in 19 days (Thursday 14 May 2026 at 11:59pm)