Apprentice Café and Kitchen Assistant

1ST CLASS RETAIL LTD

Derbyshire (S45 9JL)

Closes in 18 days (Friday 15 May 2026 at 11:59pm)

Posted on 27 April 2026

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Summary

An exciting new position has become available in our cafe. As an apprentice, you will be working in this busy cafe preparing and serving food to customers. This is a great position for anyone who is looking to get into the hospitality industry.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

You will have a pay review after 3 months in this position.

Training course
Food and beverage team member (level 2)
Hours
Monday to Saturday, 8.00am - 2.30pm. With one day off in the week. 30-minutes lunch break.

30 hours a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Your main duties will include:

  • Making and preparing hot and cold food for customers
  • Answering telephone calls to take customer's orders
  • Taking orders face to face
  • Using the till
  • Light cleaning duties
  • Serving food at the counter and to the tables

Where you'll work

6-8 Broadleys
Clay Cross
Chesterfield
Derbyshire
S45 9JL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DCG

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • English (grade D/3 or above)
  • Maths (grade D/3 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Number skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience
  • Reliable
  • Hard-working

Other requirements

This vacancy is a very customer-focused position, so you would need to be able to communicate well with customers and be able to deliver great customer service.

About this employer

We are a small family run business with an established customer base, so it's always a busy environment here at the cafe.

After this apprenticeship

A permanent position with us.

Ask a question

The contact for this apprenticeship is:

DCG

Chloe Westhead

chloe.westhead@derby-college.ac.uk

The reference code for this apprenticeship is VAC2000027988.

Apply now

Closes in 18 days (Friday 15 May 2026 at 11:59pm)