Computer Hardware Technician Apprentice
RS GROUP PLC
London (N1C 4AG)
Closes in 15 days (Friday 8 May 2026)
Posted on 23 April 2026
Contents
Summary
You’re someone with a genuine interest in technology and IT support, eager to build a career in the field.
- Wage
-
£24,000 a year
- Training course
- Network engineer (level 4)
- Hours
-
Monday to Friday 9am to 5pm.
37 hours 30 minutes a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You’re proactive, reliable, and enjoy working as part of a team, while also taking ownership of your tasks. You’re keen to learn, open to feedback, and comfortable following guidance as you develop your skills. A strong communicator, you’re able to support colleagues with varying levels of technical knowledge and provide a positive user experience.
What you’ll be doing
- Collaborating with the wider technology team and stakeholders across the local business
- Managing and maintaining presentation and meeting room equipment on-site
- Preparing and configuring devices and peripherals for end users
- Tracking, repairing, and reissuing returned devices
- Supporting both on-site and remote hardware requirements
- Performing daily checks on presentation and AV equipment
- Following local working practices, including legal and health & safety regulations
- Adhering to Group and Global IT policies, processes, and procedures
- Receiving mentoring and training from the regional engineering team to develop your technical skills
Where you'll work
Fifth Floor
Two Pancras Square
London
N1C 4AG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Network engineer (level 4)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
- Apply tools and techniques when securely operating and testing networks.
- Install and configure network components.
- Implement tools and techniques to monitor, identify, analyse and record systems performance in line with defined specifications.
- Maintain security of the network against potential threats.
- Apply tools and or techniques to gather information to troubleshoot issues and or isolate, repair or escalate faults.
- Communicate outcomes of tasks and record actions in line with organisational procedures.
- Upgrade, apply and test components to systems configurations ensuring that the system meets the organisation’s requirements and minimises downtime.
- Interpret information and or specifications received from a manager, customer or technical specialist and accurately implement the defined requirements.
- Implement techniques to optimise systems or component performance in line with defined specifications.
- Apply the required level of responsibility when organising and prioritising work tasks, clients’ or stakeholders’ requests in line with SLAs and organisation processes.
- Explain their job role within the business context to stakeholders to enable a clear understanding on both sides of what their remit is and convey technical constraints.
- Operate securely, and apply process, policies and legislation within their business responsibilities.
- Configure and maintain network addressing in line with customer requirements.
- Ensure compliance of network engineering outputs with change management processes including Secure Access Service Edge SASE or Zero-trust networking .
Training schedule
Monthly training sessions delivered virtually.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
Other requirements
Must have a keen interest in IT & Technology.
About this employer
Global distribution and solutions provider for the engineering industry
After this apprenticeship
To progress into a Hardware Technician role.
Ask a question
The contact for this apprenticeship is:
RS GROUP PLC
Tim Beasley
tim.beasley@rsgroup.com
The reference code for this apprenticeship is VAC2000027944.
Apply now
Closes in 15 days (Friday 8 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.