Business Administration apprentice

FREDERICK COOPER (BIRMINGHAM) LTD

Birmingham (B9 4TS)

Closes on Friday 29 May 2026

Posted on 23 April 2026

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Summary

Frederick Cooper are offering an exciting opportunity for someone eager to start a successful career in the manufacturing sector. This role provides the chance to gain hands-on experience and develop specialist skills in business administration, and other associated duties in a busy manufacturing administrative team.

Wage

£16,354 a year

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday- Thursday, 07.00- 15.30 Friday 07.00- 12.00

37 hours a week

Start date

Monday 3 August 2026

Duration

1 year 6 months

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Please note this role is not for an immediate start - start date is 3rd August 2026.

Day-to-day tasks include:

  • Creating order acknowledgements for customer purchase orders
  • Goods in and out (booking goods in, creating works orders, booking goods out)
  • Making and receiving telephone calls
  • Booking visitors in and out
  • Sending & receiving emails
  • Paperwork processing (daily scanning & filing)
  • Filing of purchase orders
  • Working to customers schedules
  • Planning work (ensuring customers receive their work within the specified timeframe)
  • First port of contact for departmental customer enquiries
  • Ensure production teams have the required paperwork including labels, works orders and reporting on daily production figures
  • Carry out any reasoanble request from senior staff

Where you'll work

51 Bordesley Green
Birmingham
B9 4TS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • This is a Business Administration Level 3 apprenticeship which is delivered over an 18-month period
  • You will be required to attend an initial induction period and training workshops at the training site, In-Comm Training Services in Aldridge, WS9 8UG, followed by monthly assessor visits to you in your company

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Analytical skills
  • Team working
  • Physical fitness
  • Willingness to learn
  • Positive attitude

Other requirements

Apprentice must be able to travel to the company for the required start time. A high level of attention to detail is required for this role as all tasks must be completed to a high standard. 

About this employer

Frederick Cooper is the trusted provider of specialist Wet Paint Spraying and Powder Coating solutions to the Automotive and other sectors worldwide. Since 1879 there has been a finishing company based in the Bordesley Green area of Birmingham. Initially operating as Metal Finishing Specialists, in 1982 the current owners took over and the company became known as Frederick Cooper Birmingham Ltd. Frederick Cooper is committed to being a sustainable company; effectively managing our resources to consistently deliver an excellent service, whilst providing a rewarding and enjoyable experience for all. We take corporate and social responsibility for our business activities with our people, community and environment in mind.

https://www.frederickcooper.co.uk/ (opens in new tab)

Company benefits

  • On-site "The Hub" facilities and vending machines
  • Parking on site
  • Regular social staff events
  • Employee rewards and recognition

After this apprenticeship

  • Potential to move into other departments such as logistics, HR, finance and new product introduction
  • Potential growth over time into leadership and management roles

Ask a question

The contact for this apprenticeship is:

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Melanie Crutchley (In-Comm)

melaniec@in-comm.co.uk

The reference code for this apprenticeship is VAC2000027924.

Apply now

Closes on Friday 29 May 2026