Payroll Administrator - Apprenticeship

ALBERT GOODMAN LLP

Yeovil (BA22 8WW)

Closes in 8 days (Thursday 30 April 2026)

Posted on 22 April 2026


Summary

Our payroll team support with all aspects of payroll processing, pension deductions, payslip production, and advising clients. 

We’re looking for a Payroll Administrator to join our Yeovil office - this is an entry level role where you can start to build the knowledge and skillset for a successful payroll career. 

Training course
Payroll administrator (level 3)
Hours
Monday to Friday, 8.30am - 5.00pm.

37 hours 30 minutes a week

Start date

Monday 24 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities/accountabilities:

  • To process payrolls to meet specified deadlines
  • Process statutory deductions
  • Act as first point of contact for an allocated portfolio
  • Process starters and leavers and leave of absence
  • Process salary sacrifice deductions
  • Process pension deductions and prepare pension templates for client and payroll provider submission
  • Prepare and maintain related payroll records and reports
  • Process BACS net pay and pension deductions
  • Ensure, payroll related documents and correspondence are filed in a timely and organised manner
  • Processing RTI submissions

Where you'll work

Lupin Way
Yeovil
BA22 8WW

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Payroll administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
  • gather, analyse and process payroll data and information
  • resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
  • deal with complaints, following processes and escalating complex situations
  • meet client or customer needs in line with service level agreements
  • provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
  • adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
  • select appropriate media for communication etc recognising the advantages and risks related to each method
  • escalate concerns relating to deadlines in a timely manner, suggesting solutions
  • use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
  • Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
  • develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
  • use computerised payroll software and spreadsheet packages such as MS Excel
  • use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Every organisation needs payroll, and through an apprenticeship you’ll gain skills that are transferrable and valued. Payroll offers a well-defined career ladder and is a great fit for people who like problem solving, accuracy and structure. It’s also a fantastic opportunity to earn as you learn!

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative

About this employer

Albert Goodman is a firm of Chartered Accountants, Tax Consultants and Financial Planners, providing high-quality advice to over 5000 local and national businesses and individuals.

We are friendly, fair and forward thinking with a can-do attitude. We collaborate to achieve, and pride ourselves on being trustworthy, progressive and impactful. 

https://albertgoodman.co.uk/ (opens in new tab)

Company benefits

We offer a fantastic place to work with a competitive and flexible benefits package.

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Every organisation needs payroll, and through an apprenticeship you’ll gain skills that are transferrable and valued. Payroll offers a well-defined career ladder and is a great fit for people who like problem solving, accuracy and structure.

Ask a question

The contact for this apprenticeship is:

ALBERT GOODMAN LLP

Sophie Thomas

recruitment@albertgoodman.co.uk

The reference code for this apprenticeship is VAC2000027829.

Apply now

Closes in 8 days (Thursday 30 April 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.