Administrator Apprentice

VELOCITY 1ST LIMITED

Wakefield (WF4 3EA)

Closes in 8 days (Tuesday 5 May 2026 at 11:59pm)

Posted on 27 April 2026

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Contents

Summary

Velocity Academy is a UK training provider specialising in digital and professional services apprenticeships.

Wage

£8,320 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Business administrator (level 3)
Hours
Shift to be confirmed

20 hours a week

Start date

Friday 15 May 2026

Duration

1 year 9 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role is ideal for someone who is proactive, confident on the phone, and comfortable managing multiple tasks.

You will begin working from our office in WF4 while you learn the role, and once fully trained, you will transition to working from home.

Key Responsibilities:

  • Answer incoming calls from clients, suppliers, and stakeholders
  • Make outbound calls to suppliers, customers, and staff
  • Process and place orders, as well as take orders over the phone
  • Organise weekly wages and support payroll administration
  • Send, receive, and manage emails professionally
  • Reconcile invoices and financial documents using Xero
  • Track job progress, update staff schedules, and maintain spreadsheets
  • Support the team with general administrative duties
  • Update and maintain company social media pages with basic content

Where you'll work

Calder View
Crigglestone
Wakefield
WF4 3EA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

VELOCITY 1ST LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
  • Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme

More training information

  • Full training will be provided on all systems, portals, and processes
    Opportunity to gain valuable workplace experience and develop administrative skills
  • Ongoing support and guidance from experienced team members

Requirements

Essential qualifications

GCSE in:

  • English (grade A*-C/ 9-4)
  • Maths (grade A*-C/ 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working
  • Initiative
  • Basic Excel/Google Sheets
  • Experience with Xero

Other requirements

  • A positive attitude and willingness to learn

About this employer

Velocity Academy is a UK training provider specializing in digital and professional services apprenticeships. 

Company benefits

  • Initial office-based training in WF4
  • Work‑from‑home flexibility once trained
  • Supportive team environment
  • Opportunity to grow with a fast‑moving company

After this apprenticeship

  • The role offers long term security and the opportunity to progress into a permanent position

Ask a question

The contact for this apprenticeship is:

VELOCITY 1ST LIMITED

Ivana

ivana@velocity-academy.co.uk

The reference code for this apprenticeship is VAC2000027807.

Apply now

Closes in 8 days (Tuesday 5 May 2026 at 11:59pm)