Business Administrations apprentice – Building Services
WATTRUS GROUP LIMITED
West Midlands (B90 4NP)
Closes in 15 days (Thursday 7 May 2026 at 11:59pm)
Posted on 22 April 2026
Contents
Summary
Join our Building Services Team supporting the Project Manager and subcontractors. You’ll manage key admin tasks across large projects and reactive maintenance for commercial, industrial, health and education clients. The role builds strong communication skills and offers great experience, growth and development in a supportive company.
- Wage
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£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 8.30 am to 4.30 pm with a 30-minute unpaid lunch break.
37 hours 30 minutes a week
- Start date
-
Monday 1 June 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Raising orders and internal paperwork
- Managing the shared email accounts
- Handling queries through to resolution
- Purchase order processing and progressing
- Communication with site managers, designers, and suppliers during the processing of live jobs
- Compiling and issuing health and safety site packs
- Attending site visits with the Project Manager
- General filing duties
- Call handling
- Pricing products and supporting the estimation of projects
Where you'll work
7 Highlands Road
Shirley
Solihull
West Midlands
B90 4NP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration Level 3 Apprenticeship. Training will be provided by Solihull College, and an assessor will be allocated to support you. Coaching in the workplace, on teams, as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a knowledge test, a portfolio with a professional discussion, and a project presentation. You may also study level 2 functional skills maths /English.
Requirements
Essential qualifications
GCSE in:
- 3 other (grade 4 or above)
- English (grade 4 or above)
- Maths (grade 4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Number skills
- Methodical
- Self-Motivated
- Telephone manner
- Time Management
- Eager to learn
- Excellent Housekeeping
About this employer
The Wattrus Group is an established family business, based in Solihull. We specialise in the supply, manufacture and installation of soft furnishings, supply and installation of flooring coverings and managing new construction and renovation projects and reactive maintenance contacts.
After this apprenticeship
Learners will have the opportunity to progress into a full-time, permanent role with the Wattrus Group and may be able to further their qualifications in Level 4 Project Management.
Ask a question
The contact for this apprenticeship is:
SOLIHULL COLLEGE AND UNIVERSITY CENTRE
Elaine Reeves
elaine.reeves@solihull.ac.uk
01216787181
The reference code for this apprenticeship is VAC2000027744.
Apply now
Closes in 15 days (Thursday 7 May 2026 at 11:59pm)