Business Administration Apprentice
EMMERSON CRITCHLEY LTD
Bury St Edmunds (IP33 1YW)
Closes in 18 days (Monday 11 May 2026)
Posted on 23 April 2026
Contents
Summary
At Emmerson Critchley Ltd, we provide professional building services across Bury St. Edmunds, Suffolk, and Cambridgeshire. The team are looking to recruit for a Business Administration apprentice.
- Wage
-
£16,640 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday-Thursday (8:30am-16:30pm) - (16:00pm on Friday)
40 hours a week
- Start date
-
Monday 1 June 2026
- Duration
-
2 years
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Emmerson Critchley is looking to appoint a motivated and enthusiastic business administration apprentice to support the Administrator & HR lead in the office. This is an exciting time for our business as we are growing, taking on bigger and more complex projects across the region.
To support our growth, we require an apprentice to help administer, develop and strengthen our operations and efficiency. The role is varied and covers every aspect of the apprenticeship qualification.
Duties will include:
- Supporting project management
- Procurement
- Communicating with clients
- Logistics Record keeping
- Report checking & analysing
- Developing a strong understanding of compliance and HR
- General administrative duties associated with the running of an effective and efficient centre of operations.
Our director, Emmerson, is ambitious and sets very high standards. He is unapologetic about wanting the best. In return, you will receive outstanding support and mentoring, opportunities to innovate, be creative, and become a fully valued member of the company.
Where you'll work
Emmerson Critchley Limited, 40 Eastgate Street
Bury St Edmunds
IP33 1YW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST SUFFOLK COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Requirements
Essential qualifications
GCSE or equivalent in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Initiative
Other requirements
We consider ourselves to be a 'family business' with a supportive and collaborative ethos. Everyone has a role to play and everyone's contribution is valued. We also value commitment. We want to invest in you as a professional with the expectation that you continue to grow with us beyond your apprenticeship.
About this employer
At Emmerson Critchley Ltd, we provide professional building services across Bury St. Edmunds, Suffolk, and Cambridgeshire. As award winning building contractors, we combine traditional craftsmanship with modern techniques to deliver exceptional results on every project. ECL specialises in heritage and period property projects of all sizes. We have worked on churches, barn conversions, restorations and even new builds.
After this apprenticeship
As our heritage building company continues to grow, so too will our operations. As we take on bigger and more complex projects, our compliance obligations, payroll, HR and procurement processes will also become larger and more complex. We have plans to move to a larger office, and further opportunities will present as our staffing structure evolves to support this growth. This is an exciting time to be joining us!
Ask a question
The contact for this apprenticeship is:
WEST SUFFOLK COLLEGE
The reference code for this apprenticeship is VAC2000027708.
Apply now
Closes in 18 days (Monday 11 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.