Business Administration Apprenticeship

NCG (MANCHESTER) LIMITED

MANCHESTER (M1 3BE)

Closes in 12 days (Monday 4 May 2026 at 11:59pm)

Posted on 22 April 2026

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Summary

We are looking for a motivated and enthusiastic apprentice to join our team, supporting both the Student Support and the Marketing Department. This is a fantastic opportunity to gain hands-on experience in a dynamic, international environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, between 8.15am - 5pm.

37 hours 30 minutes a week

Start date

Tuesday 5 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Student Support:

  • Welcome and assist students and visitors
  • Handle enquiries (in person, phone, email)
  • Support enrolment, inductions, and student records
  • Help organise and lead activities and events
  • Support with accommodation queries
  • Monitor attendance, safeguarding and student welfare
  • Any other general administrative duties

Marketing:

  • Create and collect content (photos, videos, testimonials, google reviews)
  • Support social media management
  • Assist with marketing materials and campaigns
  • Engage with students to showcase their experience

What You’ll Gain:

  • Real experience in customer service and marketing
  • Skills in content creation, communication, and administration
  • Insight into working in an international education environment
  • Ongoing training, support, and development

Where you'll work

9 PORTLAND STREET
MANCHESTER
M1 3BE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

COREED LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Requirements

Desirable qualifications

GCSE in:

  • English (grade (Grade 4/C))
  • Maths (grade (Grade 4/C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Team working
  • Positive Attitude
  • Willingness to learn
  • Punctual

About this employer

New College Group (NCG) provides English Language courses, exam preparation courses and a range of specialised courses for groups and individuals. With schools across the UK, we provide English Language education to international students. Through more than ten years of experience, we have developed a strong reputation for our high-quality teaching, friendly staff and modern facilities.

https://newcollegegroup.com/locations/manchester/ (opens in new tab)

After this apprenticeship

Full-time post following completion of the apprenticeship programme.

Ask a question

The contact for this apprenticeship is:

COREED LIMITED

Matthew Connell

matthew@coreed.co.uk

The reference code for this apprenticeship is VAC2000027649.

Apply now

Closes in 12 days (Monday 4 May 2026 at 11:59pm)