Multi Channel Marketing Assistant/Donor Journey Apprentice

SIGHT SUPPORT HULL AND EAST YORKSHIRE

HULL (HU5 1NF)

Closes in 20 days (Monday 11 May 2026 at 11:59pm)

Posted on 21 April 2026

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Summary

Sight Support Hull & East Yorkshire is seeking a creative and motivated Multi-Channel Marketing Assistant/Donor Journey Apprentice to join its supportive team. This is a great opportunity to start a career in marketing, communications and fundraising while making a real difference in the community.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Multi-channel marketer (level 3)
Hours
Monday to Friday, between 9am - 5pm.

35 hours a week

Start date

Monday 18 May 2026

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Digital & Multi-Channel Marketing

  • Create and schedule engaging content across social media platforms, including Facebook, Instagram, LinkedIn, and X
  • Use a Content Management System (CMS) to update website pages and upload digital content
  • Support the creation of marketing materials such as leaflets, posters, print media, and digital assets
  • Assist with the distribution, logging, and tracking of printed marketing materials
  • Help design simple graphics, visuals, and short-form content in line with brand guidelines
  • Support email marketing campaigns and digital newsletters
  • Monitor engagement and performance of campaigns and report on outcomes

Online Giving & Fundraising Campaigns

  • Support the setup and promotion of online fundraising pages and donation platforms
  • Assist in developing campaign messaging, visuals, and supporter updates
  • Help track campaign performance and donor response

Donor Journey & Supporter Engagement

  • Assist with welcoming new donors and sending thank-you communications
  • Support delivery of donor updates, newsletters, and engagement activities
  • Communicate with donors via email, phone, and digital platforms in a professional and friendly manner

Contribute to donor retention and stewardship activities
Data, Records & Administration

  • Maintain accurate donor information using CRM/database systems
  • Ensure all donor data is handled in line with GDPR requirements
  • Support reporting on donor activity, engagement, and campaign outcomes
  • Carry out general administrative tasks for the fundraising and communications team

Learning & Development

  • Take part in apprenticeship training and development sessions
  • Build skills in multi-channel marketing, digital content creation, and donor engagement
  • Work collaboratively with colleagues, volunteers, and partners

Where you'll work

466 BEVERLEY ROAD
HULL
HU5 1NF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HULL BUSINESS TRAINING CENTRE LIMITED

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

Advanced Level Apprenticeship in Multi-Channel Marketing consisting of:

  • Level 3 Diploma in Multi-Channel Marketing
  • Level 2 Functional Skill in Maths (if applicable)
  • Level 2 Functional Skill in English (if applicable)

You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship There will also be an end point assessment. 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Team working
  • Creative
  • Initiative

About this employer

Sight Support Hull & East Yorkshire offers a supportive and welcoming environment where apprentices can see the real impact of their work. The team is friendly, down-to-earth, and committed to helping individuals grow and succeed.

This apprenticeship provides genuine hands-on experience, not just observation. The successful candidate will take on real responsibility, contribute ideas, and work on campaigns across social media, digital platforms, and print. Along the way, they will develop valuable skills, build confidence, and be supported every step of the journey.

After this apprenticeship

After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. 

Ask a question

The contact for this apprenticeship is:

HULL BUSINESS TRAINING CENTRE LIMITED

Mya Buckingham

mya@hbtc.co.uk

The reference code for this apprenticeship is VAC2000027479.

Apply now

Closes in 20 days (Monday 11 May 2026 at 11:59pm)