Business Administration Apprenticeship

WALSH MEMORIALS LIMITED

Walsall (WS3 3SS)

Closes on Sunday 31 May 2026

Posted on 27 April 2026

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Summary

BELLE LAPIDI BY WALSH MEMORIALS are looking to employ and mould an ambitious, goal-driven individual through a Business Administration Apprenticeship. The successful applicant will be part of a team that will help to drive company sales by building and maintaining relationships with new and existing clients based at the head office in Bloxwich.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Mon to Fri 8.30 am - 4.30 pm.

40 hours a week

Start date

Monday 1 June 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Working directly with the managing director to bounce ideas off and be mentored to develop sales techniques, innovative ideas and entrepreneurship attributes to prosper with.
  • Acting as the main point of contact between the company and clients via email and telephone.
  • Preparing and submitting quotes, orders, contracts and various other documents to clients.
  • Improving sales by attracting new clients through cold-calling, emailing, and following company-generated leads when requested.
  • Resolving client complaints in a professional manner and reporting them to management as required.
  • Developing and maintaining solid client relationships by regularly following up with clients.

Where you'll work

39 Park Road
Bloxwich
Walsall
WS3 3SS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Training will take place at the employer's premises and via online platforms.

Requirements

Essential qualifications

GCSE in:

English & maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Walsh Memorials are a proud family-run, independent funeral memorial masons serving the community for over 40 years. The business was founded by Andrew Walsh, whose values of dignity and compassion continue to guide everything today. In 2020, Andrew entrusted the care of the business to his children, Jake and Megan. Under their leadership, the company has continued to grow while remaining firmly rooted in the principles on which it was established.

https://bellelapidi.com/ (opens in new tab)

After this apprenticeship

Continued employment with the possibility to progress into a business development role in the future.

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Neil Shakespeare

neil.shakespeare@junipertraining.co.uk

07923219046

The reference code for this apprenticeship is VAC2000027461.

Apply now

Closes on Sunday 31 May 2026