Apprentice Air Export Clerk

KLN Freight UK

West Drayton (UB7 0DQ)

Closes in 14 days (Monday 4 May 2026 at 11:59pm)

Posted on 17 April 2026

Print

Contents

Summary

Exciting opportunity to learn to handle all operational aspects of a shipment. Liaising with both external and internal customers and suppliers. To ensure our clients receive the very best service at all times, in line with agreed procedures and to ensure a smooth and efficient movement of goods from or to the customer.

Wage

£18,000 a year

Check minimum wage rates (opens in new tab)

Salary range £18000 to £21000 dependant on age / experience.

Training course
International freight forwarding specialist (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm (45 mins lunch).

36 hours 15 minutes a week

Start date

Monday 18 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Operational: Undertake International Freight Forwarding Apprenticeship with focused on the job training on basic Air Export procedures to include:

  • Receipt of shipment details by EDI & e-mail
  • Data input to KSmart system to create job and raising of job files
  • Co-ordinating Export collections
  • Completion of Export documentation
  • Customs Export declarations on CDS – ASM Sequoia
  • Completing post flight tracking
  • Creating and maintaining export information databases and SOP’s
  • Assisting with billing and job costing
  • General administration duties including upload of documents to e-docs and filing

General:

  • Adhering to all policies outlined in the Employee Handbook
  • Adhering to all HR and Health and Safety policies
  • Performance Development Reviews - to participate in the PDR process and to identify specific training needs

Where you'll work

Heathrow Airport Office 1 Heathrow Boulevard 286 Bath Road
Sipson
West Drayton
UB7 0DQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

On the job training delivered by the employer.

Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3.

Allocation of an apprenticeship delivery coach who will carry out regular training.

Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.

Identify, track and support 6 hours off the job training activities.

Quarterly formal progress review meetings, identifying learning achievements and next steps.

More training information

Internal systems training will be provided by KLN Freight.

Requirements

Essential qualifications

GCSE in:

  • English (grade Minimum Grade C or 4)
  • Maths (grade Minimum Grade C or 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Number skills
  • Team working

About this employer

KLN FREIGHT UK provides end-to-end supply chain solutions for companies of all sizes. Our core business encompasses international freight forwarding, integrated logistics capabilities, and supply chain solutions. Empowered by state-of-the art IT-solutions, we help successfully drive our clients’ businesses at the global, regional and local level.

http://www.kln.com (opens in new tab)

After this apprenticeship

For the right person, we expect them to move into a permanent position upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

SEETEC BUSINESS TECHNOLOGY CENTRE LIMITED

Paul Cotton

paul.cotton@seetec.co.uk

The reference code for this apprenticeship is VAC2000027049.

Apply now

Closes in 14 days (Monday 4 May 2026 at 11:59pm)