Fundraising Administration Apprentice
Ashgate Hospice
Chesterfield (S41 0SN)
Closes in 13 days (Monday 4 May 2026)
Posted on 21 April 2026
Contents
Summary
The Fundraising Administration Apprentice will sit within the Events and Community Fundraising Team. This is an exciting role to work within a dynamic fundraising team focusing on administrative tasks.
- Wage
-
£17,940 a year
Check minimum wage rates (opens in new tab)
Salary is set in line with statutory apprenticeship rates based on age and government guidance. Pay increases are not automatic and do not apply on completion of probation.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am to 5pm, occasional evenings and weekends
37 hours 30 minutes a week
- Start date
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Wednesday 1 July 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Undertake a range of administrative tasks for the Events and Community Fundraising team
- Build and maintain relationships with our donors, to ensure supporters receive an excellent supporter journey and experience of the hospice
- Carry out administration tasks relating to events and community fundraising and support wider fundraising teams when required
- Ensure that all activity and donor information is recorded accurately on the database and that relevant administration is completed on time
- Thank supporters for their generosity in a timely manner
- Help manage the Community Fundraising and Events inboxes and respond to enquiries with a professional tone in a timely manner
- Answer the Fundraising Phone line politely and professionally, directing queries to the appropriate team member
- Cover shifts at the Fundraising Centre to meet and greet supporters and accept donations
- Work to deadlines, and produce good quality written work
- Place orders and create purchase order requests
- Offer support to donors setting up JustGiving pages and help monitor JustGiving campaigns
- Liaise sensitively with supporters wishing to fundraise in memory of loved ones
- Work alongside the wider team to help source gifts in kind and raffle prizes
- Manage data and handle cash in line with charity procedures
- Work with the Marketing and Communication Team to design fundraising promotional materials and add fundraising activities to the website
- Work with the Marketing and Communications Team to share stories across our internal and external communication channels of supporter fundraising successes
- Work collaboratively with the Events, Community Fundraising and Partnerships Teams to help assist with the delivery of events
- Represent Ashgate Hospice externally, attending fundraising events and activities to promote the work of the hospice
- To wear the costume for Ashley Bear, the Ashgate Hospice mascot
- Adhere to, and comply with, organisational policies, procedures and guidelines at all times
- Take all reasonable steps to manage and promote a safe and healthy working environment
- There will be the requirement to work occasional evenings, and weekends around some fundraising events (for which Time off in Lieu is given)
- Maintain an up-to-date knowledge of charity legislation, and government initiatives relating to the nonprofit making sector and the Fundraising Codes of Practice
- To support the wider Fundraising Team in additional tasks as needed
Where you'll work
Ashgate Hospice Fundraising Centre
89 91, Circular Rd, Storforth Lane Trading Estate, Hasland
Chesterfield
S41 0SN
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LINDEN MANAGEMENT (UK) LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will take place online with the Apprenticeship Training Provider.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Team working
- Creative
- Patience
Other requirements
Passing a Disclosure and Barring Service (DBS) check.
About this employer
Ashgate Hospice, based in North Derbyshire, offers free palliative and end of life care for adults with life-limiting or incurable illnesses, including cancer, neurological diseases, and advanced heart, kidney, and lung conditions. Last year, we cared for over 2,400 people. Our aim is to support our patients by keeping them informed, managing their symptoms, and improving their quality of life from diagnosis onwards.
We also provide vital support to the people who are important to them, offering practical assistance and emotional support, including bereavement services.
We’re more than a care provider. We’re a campaigner for sustainable end of life care funding in the UK, and we continually invest in our services and workforce.
After this apprenticeship
See job details on website.
Ask a question
The contact for this apprenticeship is:
LINDEN MANAGEMENT (UK) LIMITED
The reference code for this apprenticeship is VAC2000026932.
Apply now
Closes in 13 days (Monday 4 May 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.