Legal Support Team Apprentice
FARNWORTH ROSE LIMITED
NELSON (BB9 5SP)
Closes in 27 days (Friday 15 May 2026 at 11:59pm)
Posted on 17 April 2026
Contents
Summary
To provide administrative support to the business in the Legal Support Team including professional handling of reception, client enquiries, smooth onboarding of new clients, and the efficient running of day-to-day administrative tasks.
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Thursday 09:00 - 17:30
Friday 09:00 - 17:00
37 hours a week
- Start date
-
Monday 25 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is an entry level role that offers hands-on experience in a legal services environment in a well-established firm and the opportunity to gain a Level 3 Business Administration qualification.
- Act as the first point of contact for clients and visitors in person, on the phone, and via email
- Pass on detailed telephone messages
- Greet clients and visitors professionally and ensure they are signed in and directed appropriately
- Manage incoming and outgoing post, deliveries, and courier services
- Update client records and systems with accurate information
- Provide administrative support including filing, photocopying, scanning, and document management
- Handle incoming and outgoing post daily, scanning this into the case management system
- Assist with diary management, meeting scheduling, and room bookings
- Raise invoices on client cases and send these to our cashier for posting
- Any other administrative duties that are required of you
- Receive ongoing supervision and support from mentors and team leaders
- Complete a Level 3 apprenticeship in Business Administration
- Gain exposure to legal systems, procedures, and professional standards
- Role and career progression opportunities
Where you'll work
17 KENYON ROAD
BRIERFIELD
NELSON
BB9 5SP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST LANCASHIRE LEARNING GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or equivalent)
- Maths (grade 4/C or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Organisation skills
- Confident
- Keen Eye For Detail
- Ability To Take Responsibility
- Proficient in Microsoft Office
- Reliable
- Punctual
- Record Keeping
- Confidentiality
About this employer
Farnworth Rose Solicitors was established in 2007, by our founders, Richard Farnworth and Janet Lalor. Since then, we have committed to offering expert advice that produced outstanding results for those qwe work with.
After this apprenticeship
There may be the opportunity to progress on to a higher level qualification or secure a full-time position.
Ask a question
The contact for this apprenticeship is:
EAST LANCASHIRE LEARNING GROUP
Lauren Thomas
lauren.thomas@nelsongroup.ac.uk
01282440319
The reference code for this apprenticeship is VAC2000026839.
Apply now
Closes in 27 days (Friday 15 May 2026 at 11:59pm)