Apprentice Customs Clearance Coordinator

JAGER FREIGHT LTD

ADKEW FARM LANE (RM17 5XR)

Closes in 23 days (Friday 15 May 2026 at 11:59pm)

Posted on 22 April 2026

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Summary

Customs Clearance Coordinator responsible for managing import/export processes in the UK, ensuring compliance with HMRC regulations, preparing documentation, liaising with clients and authorities, and coordinating shipments to ensure timely and accurate customs clearance.

Wage

£24,784.50 a year

Check minimum wage rates (opens in new tab)

Training course
International freight forwarding specialist (level 3)
Hours
Monday- Friday 8:30am start 30 minute lunch break

37 hours 30 minutes a week

Start date

Monday 25 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This is an exciting opportunity to join a dynamic and growing freight forwarding company based in Grays. It is ideal for candidates seeking professional development and career progression within a fast-paced and supportive environment.

Main Duties and Responsibilities:

  • Accurately input customer data into the Descartes system
  • Validate and sense-check data against source documents, identifying and resolving discrepancies
  • Prepare and submit import and export declarations via CDS
  • Create transit declarations using NCTS (New Computerised Transit System)
  • Complete ENS (Entry Summary) declarations
  • Manage and resolve queries in a timely and professional manner
  • Liaise directly with HMRC and other relevant customs authorities
  • Support and manage the team mailbox
  • Build and maintain strong relationships with new and existing customers
  • Collaborate closely with the Operations team and ensure clear communication on customs matters
  • Undertake any additional duties as required by management

Requirements

  • Excellent attention to detail and organisational skills
  • Strong written and verbal communication skills
  • Ability to support HMRC requirements, procedures, and audits
  • Good IT skills, including Microsoft Office
  • Flexibility, including availability to be on call

Where you'll work

JAGER FREIGHT LTD
UNIT 22&23
CLIFFSIDE INDUSTRIAL ESTATE
ADKEW FARM LANE
RM17 5XR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SR APPRENTICESHIPS LIMITED

Training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.
  • Air. Use and adapt terminology appropriate to the air freight industry.
  • Air. Select and use documentation appropriate to the air freight industry.
  • Ocean. Use and adapt terminology appropriate to the ocean freight industry.
  • Ocean. Select and use documentation appropriate to the ocean freight industry.
  • Road. Use and adapt terminology appropriate to the road freight industry.
  • Road. Select and use documentation appropriate to the road freight industry.
  • Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
  • Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
  • Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
  • Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
  • Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
  • Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
  • Identify and source data from customers, systems or colleagues.
  • Identify and resolve problems in line with responsibilities.
  • Create and maintain productive working relationships with internal and external customers.
  • Adapt communication based on the situation and the audience.
  • Identify problems outside of limits of responsibility and escalate within company policy.
  • Communicate in writing, preparing communications on technical matters.
  • Communicate with others verbally, including internal and external customers.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working
  • Initiative
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • Microsoft Teams
  • Microsoft Office
  • Ability to work under pressure
  • Ability to meet deadlines
  • Collaborative approach
  • Independence
  • Adaptable and flexible
  • Reliable and responsible

About this employer

Leading UK freight company with over 10 years of experience, delivering reliable and efficient global freight solutions designed to meet business' needs.

Company benefits

Company pension

After this apprenticeship

  • Potential to progress within the company 

Ask a question

The contact for this apprenticeship is:

SR APPRENTICESHIPS LIMITED

The reference code for this apprenticeship is VAC2000026813.

Apply now

Closes in 23 days (Friday 15 May 2026 at 11:59pm)