Assistant Accountant Apprentice (The Dispute Service LTD)
THE DISPUTE SERVICE LIMITED
Hemel Hempstead (HP2 7TG)
Closes on Friday 22 May 2026
Posted on 17 April 2026
Contents
Summary
Working directly with and assisting the TDS Finance Function with the daily routines.
The role is office-based in Hemel Hempstead.
- Wage
-
£19,747 a year
- Training course
- Assistant accountant (level 3)
- Hours
-
Monday to Friday, 9am-5pm.
35 hours a week
- Start date
-
Monday 1 June 2026
- Duration
-
1 year 6 months
- Positions available
-
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this Job description, “TDS” means “The Dispute Service Ltd” and “EWC”
means “England and Wales Custodial finance area”.
PRINCIPAL RESPONSIBILITIES
Assisting with:
- Chasing Clients and reduction of Unable to Pay
- Preparation of Daily Imports for the EWC Finance team
- Imports allocation via “push-throughs”
- Invoice Inputting
- Payment runs
- Processing of personal expenses
- Purchase Ledger processing
- Various tasks to free up team’s time to enable Government KPI compliance, including providing support for cost analysis and balance sheet reconciliations
Other
- Use initiative to achieve targeted results, while promoting customer goodwill
- Handle queries and resolve problems within company guidelines and policy
- Question existing systems and propose improvements
Where you'll work
The Maylands Building
Maylands Avenue, Hemel Hempstead Industrial Estate
Hemel Hempstead
HP2 7TG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Assistant accountant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Assist with the investigation and response to financial information queries.
- Record and analyse financial data using the organisation’s standard tools and processes.
- Apply double entry bookkeeping and accounting standards to process financial documents, generate financial statements and report financial information to users of accounts.
- Assist with production of accurate financial information for the preparation of accounts.
- Reconcile financial data, such as, preparation of reconciliations or review of reconciliations.
- Investigate, resolve or escalate transactional queries and errors within their remit as appropriate.
- Develop and maintain effective working relationships with stakeholders.
- Communicate financial information in a way that non-finance stakeholders can interpret and understand.
- Utilise digital skills to present key financial information using finance and accounting software and applications.
- Use software packages to assist with basic accounting tasks in line with cyber and data security requirements, using data securely and safely, including backing up data.
- Communicate using varying approaches and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
- Assist with the investigation and response to financial information queries.
- Record and analyse financial data using the organisation’s standard tools and processes.
- Apply double entry bookkeeping and accounting standards to process financial documents, generate financial statements and report financial information to users of accounts.
- Assist with production of accurate financial information for the preparation of accounts.
- Reconcile financial data, such as, preparation of reconciliations or review of reconciliations.
- Investigate, resolve or escalate transactional queries and errors within their remit as appropriate.
- Develop and maintain effective working relationships with stakeholders.
- Communicate financial information in a way that non-finance stakeholders can interpret and understand.
- Utilise digital skills to present key financial information using finance and accounting software and applications.
- Use software packages to assist with basic accounting tasks in line with cyber and data security requirements, using data securely and safely, including backing up data.
- Communicate using varying approaches and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
Training schedule
More training information
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Requirements
Essential qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Initiative
- Highly accurate
- Keen eye for detail
- Excel, Microsoft Word,Outlook
- Prioritise heavy workload
- Common sense & good judgement
- Flexible attitude
- Keen to learn new skills
- Customer service
Other requirements
Job Knowledge
- Must be highly accurate with a keen eye for detail
- Must be able to work on Excel, Microsoft Word & Outlook (including data manipulation)
Communication
- Must be able to present basic information clearly and concisely, both orally and in writing
- Must possess good interpersonal skills, communicating effectively in order to advise and inform colleagues, TDS members and other stakeholders
General
- Must be able to handle a range of different tasks simultaneously and prioritise a heavy workload
- Must demonstrate common sense and good judgement
- Must be keen to learn new skills
- A flexible attitude to work is essential
- A willingness to show initiative and think outside the box
- Must be able to demonstrate an affinity for excellent Customer Service
- Must be able to identify with the aims and objectives of TDS
Other Information:
The pension adheres to auto-enrolment rules. Benefits include private health care and health cash plan, an additional day of annual leave on your birthday, a rental deposit loan scheme, dental plan, Cycle to Work scheme, hybrid working arrangements (where applicable).
Required behaviour and attitude applicants must be able to:
- Demonstrate an affinity for customer excellence
- Recognise the importance of fairness in all our work
- Demonstrate how they are making a difference in the work that they do
- Can articulate the importance of teamwork
About this employer
We are TDS. We were established in 2003 to operate tenancy deposit schemes across the UK and to provide dispute resolution services in relation to tenancy deposits. We now operate tenancy deposit schemes in England and Wales, Scotland, and Northern Ireland from our head office in Hemel Hempstead and our other offices in Glasgow and Belfast. In 2022 we also launched the New Homes Ombudsman Service. We are collaborative and forward-thinking with our colleagues and customers at the heart of everything we do. With our proven success, it is necessary to expand our team to ensure the services we offer continue to make a difference.
After this apprenticeship
All job roles are advertised internally, and upon successful completion of the apprenticeship, the apprentice will be eligible to apply for a suitable position within the company.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
Raymond Duke
RaymondDuke@bpp.com
01133500333
The reference code for this apprenticeship is VAC2000026655.
Apply now
Closes on Friday 22 May 2026