Business Administration Apprenticeship

DUNORE CONNECTIONS LTD

Wollaston (NN29 7PJ)

Closes in 26 days (Monday 11 May 2026 at 11:59pm)

Posted on 14 April 2026

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Summary

A fantastic opportunity to be part of a multi-award winning, growing, diverse and ambitious business, as part of your role you will be working with a small team to provide front end support to a variety of projects, an exciting and varied role!  

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 8.30am– 4.30pm

37 hours 30 minutes a week

Start date

Monday 18 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key responsibilities include:

  • Working within a small team to provide front end support to a variety of projects, you will work closely with the Team Leader, Operations Manager, Sales team, Project Managers and Project Co Ordinator’s to support the team by delivering general administration duties from project set up through to completion
  • Adhere to processes, procedures and standards to ensure that work tasks are completed in a timely, efficient and professional manner and that projects run smoothly on time and to budget with the clients end goal in mind
  • Always role model behaviour supporting the values and cornerstones of the business
  • Manage process set up and lifecycle of projects on company systems
  • Complete basic risk assessments and observations in preparation for Project meetings
  • Completing third-party applications to secure costs for physical works
  • Entering and updating planning dates for the works in the calendar and system
  • Liaising with customers to obtain essential information and to provide regular updates
  • Preparing basic site visit information and reports
  • Signposting email queries to relevant stakeholder in a timely manner
  • Answering incoming calls in a timely and professional manner and signposting enquiries to the correct departments
  • Obtaining information from relevant stakeholders as projects require
  • Creation of invoices and requesting payment where necessary
  • Data input into company systems
  • Closing jobs when complete and electronically filing
  • General administration duties for the Operations and Sales and Finance Departments

Where you'll work

5 Tower Court
Irchester Road
Wollaston
NN29 7PJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

STARTING OFF LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business administration
  • Remote training delivery
  • Onefile
  • VLE
  • 6 hours of dedicated training time every week.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

A multi-award winning, growing, diverse and ambitious business. With a wide range of experience in managing utility projects, they provide an end-to-end service to their customers, in every case they become the single point of contact. They provide property developers, investors and range of associated partners with the expertise to deliver the utilities on construction projects. They work with a large range of property developers and construction companies, handling network applications and project managing the installation of Water, Gas, Electricity and Fibre to their sites, on time and on budget. With an ever-growing team, and a strong focus on staff wellbeing, they have committed to providing a safe and welcoming environment for all with a dedication to career progression opportunities where possible for those who wish to succeed within their business.

After this apprenticeship

  • Possible full time permanent position upon completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

STARTING OFF LIMITED

Lucy Harris

lucy.harris@startingoff.co.uk

01536851190

The reference code for this apprenticeship is VAC2000026412.

Apply now

Closes in 26 days (Monday 11 May 2026 at 11:59pm)