Business Support Apprentice
GRAND PARK HOMES LTD
ROYSTON (SG8 5AQ)
Closes in 15 days (Thursday 30 April 2026 at 11:59pm)
Posted on 14 April 2026
Contents
Summary
Business Administration apprentice (L3) developing skills in organisation, communication, and supporting workplace operations. This apprenticeship provides hands-on experience, recognised qualifications, and valuable business knowledge, making it a great opportunity for anyone looking for a career in administration and to gain practical skills.
- Wage
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£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am-5pm
Maybe required to work outside of these hours, to meet the needs of networking or conferences.
37 hours 30 minutes a week
- Start date
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Thursday 7 May 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Managing emails, calendars, and general office communications
- Organising and maintaining digital and physical records
- Supporting team members with administrative tasks
- Assisting with scheduling meetings and preparing documents
- Updating spreadsheets, reports, and internal systems
- Communicating with colleagues and external contacts
- Supporting ongoing business improvement projects
- Helping plan or coordinate small projects and team activities
- Researching information to support business decisions
- Contributing ideas to improve office processes and efficiency
Where you'll work
42 KNEESWORTH STREET
ROYSTON
SG8 5AQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
QDOS TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
This is to be confirmed, but mainly online with study days included.
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Creative
- Initiative
Other requirements
- To pass a DBS
- Provide 2 references
- Complete induction
- Be comfortable working around people with health needs, including dementia
About this employer
Our nursing care service is led qualified nurses and supported skilled care staff, providing 24-hour clinical oversight for residents with complex medical and physical needs. We deliver tailored care plans, medication management, wound care and ongoing health monitoring, working closely with GPs and allied health professionals to ensure continuity and safety of care.
We are committed to creating environments where people don’t just receive care, but truly feel at home. Every aspect of what we do is shaped a simple belief: that care should be personal, compassionate and centred around the individual. We understand that each person who comes into our care has their own story, preferences, routines and needs, and we take the time to listen, learn and adapt so that the support we provide feels both respectful and meaningful.
Our homes are designed to be safe, comfortable and welcoming, offering not only the reassurance of professional care but also the warmth of a supportive community. We aim to create spaces where residents feel valued, heard and understood—places where independence is encouraged, dignity is always preserved, and small details that matter to individuals are never overlooked. Whether it’s maintaining familiar daily routines, supporting personal choices, or simply taking the time for a friendly conversation, we believe these moments make a real difference.
At the heart of everything we do are our people. We know that truly exceptional care can only be delivered individuals who genuinely care about others. That’s why we place great importance on selecting team members who share our values, and we invest in their ongoing training and development so they feel confident, capable and supported in their roles. Our teams work closely together, building strong relationships with residents and their families, ensuring that care is not only consistent and reliable but also thoughtful and responsive.
We also recognise the importance of trust. Families place a great deal of confidence in us when they choose our homes, and we take that responsibility seriously. Open communication, transparency and a collaborative approach are key to maintaining that trust. We encourage families to be involved, to share their insights and to feel reassured that their loved ones are in a place where they are genuinely cared for.
Ultimately, our aim is to provide more than just care—we strive to create a sense of belonging, comfort and peace of mind for everyone who walks through our doors.
After this apprenticeship
The may be an option for a permanent position and continued development.
Ask a question
The contact for this apprenticeship is:
QDOS TRAINING LIMITED
The reference code for this apprenticeship is VAC2000026245.
Apply now
Closes in 15 days (Thursday 30 April 2026 at 11:59pm)