Apprentice Administrator

Debbie Fortune Estate Agents

Congresbury, Wedmore

Closes in 13 days (Tuesday 28 April 2026 at 11:59pm)

Posted on 14 April 2026

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Summary

Start your career in property with a Business Admin Apprenticeship at Debbie Fortune Estate Agents. Gain hands-on experience in a busy office, supporting clients, preparing property details and handling enquiries. Full training, supportive team, and great progression opportunities.

Wage

£17,056 to £27,097.72, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

  • Salary will be dependant on experience

Training course
Business administrator (level 3)
Hours
Monday to Friday: 8:45am – 5:30pm Saturdays: 9:00am – 5:00pm (Congresbury, 1 in 4 on a rota basis) Initial training to be carried out at Congresbury, thereafter the role will be mainly based at Wedmore.

41 hours a week

Start date

Monday 18 May 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Preparing property details, including reductions and withdrawals, ready for launch.
  • Preparing and sending terms of business, AML (anti-money laundering) checks, and property information questionnaires.
  • Liaising with valuers across both offices to ensure all details are accurate and complete.
  • Following up with sellers to obtain any missing information.
  • Booking viewings and handling customer enquiries.

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • Bridge House, High Street, Congresbury, BS49 5JA
  • Unit 8, The Borough Mall, The Borough, Wedmore, BS28 4EB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will be provided with hands-on training and day-to-day guidance from the experienced Administrator.
  • As well as initial overview training (processes, systems, registering applicants, etc.) from the Operations Director.
  • Shadowing and Mentoring. 

 

More training information

  • You will attend monthly workshops with Weston College.
  • Supported throughout the apprenticeship with an assessor.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Team working
  • Initiative
  • Punctual
  • Confident
  • Strong telephone manner
  • Friendly and approachable
  • Reliable

Other requirements

  • Driving licence and own car desirable (not essential)
  • Due to lone working responsibilities, applicants must be 18 or over.

About this employer

Debbie Fortune Estate Agents is a family-owned, independent sales and lettings agency established in 2009, with offices in Congresbury and Wedmore.

The team prides itself on offering a friendly, personal, and professional service. With decades of combined experience in the property market, they have handled thousands of sales across North Somerset and Somerset, including areas such as Wrington Vale, Yeo Valley, Chew Valley, and the Mendips.

https://debbiefortune.co.uk/ (opens in new tab)

After this apprenticeship

Progression will depend on individual strengths and interests, with potential pathways into:

  • Administration/Operations
  • Sales (starting as a Sales Negotiator)

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Erin Allsworth

erin.allsworth@weston.ac.uk

01934411594

The reference code for this apprenticeship is VAC2000026244.

Apply now

Closes in 13 days (Tuesday 28 April 2026 at 11:59pm)