Business Administration Apprentice

ART CLEANING (MIDLANDS) LTD

BIRMINGHAM (B44 8NH)

Closes in 17 days (Tuesday 5 May 2026 at 11:59pm)

Posted on 16 April 2026

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Summary

Are you interested in working for an award-winning expanding company that has established since 1999 based in Great Barr. We are looking for Business Administration Apprentice who is enthusiastic and keen to learn and develop their skills on the job, whilst working towards a Business Administration (Level 3) Apprenticeship.

Wage

£17,000 a year

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Annual Salary £17,000 to £19,000  depending on age and transferable work experience

Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:30 - 17:00

37 hours 30 minutes a week

Start date

Wednesday 6 May 2026

Duration

1 year 2 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Acting as the first point of call for all customer enquires
  • Liaising with clients to book in work
  • Arranging and amending cleaning schedules for cleaning operatives
  • Use of a digital platform for scheduling works and other services
  • Ensuring cleaners’ licences are in date and arranging relevant training
  • Typing up quotes for customers and chasing outstanding quotes
  • Producing the relevant paperwork for new starters & subcontractors
  • Carrying out general administration duties
  • Assisting the management team with their duties
  • Carrying out credit control duties
  • To complete the Apprenticeship Training Programme
  • To attend in-house/external training and college as and when required
  • To develop good working relationships with colleagues and support them when required

Where you'll work

UNIT 5
HOWARD CENTRE
PAPER MILL END INDUSTRIAL ESTATE
BIRMINGHAM
B44 8NH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

JUNIPER TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Level 3 Business Administrator Apprenticeship Standard
  • Dedicated Juniper skills coach for off and on the job training

Requirements

Essential qualifications

GCSE in:

English & maths (grade A*-C/ 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Confident Telephone Manner
  • Knowledge of Microsoft Office

Other requirements

As the Business Administrator, you will have:

  • Good communication skills and be able to liaise at all levels
  • Excellent verbal and written communication skills
  • Good organisational skills
  • Excellent numerical skills
  • Good customer service skills
  • Excellent IT Skills and knowledge of Microsoft Office Attributes
  • A positive attitude
  • High attention to detail
  • The ability to listen and follow instructions 
  • The ability to work as part of a team and independently
  • Able to prioritise workload
  • Personable and friendly
  • A flexible and adaptable approach to work
  • The ability to display discretion and maintain confidentiality

About this employer

Art Cleaning Services are an expanding company that has been established since 1999 and were recently awarded Window Cleaning Company of the Year is seeking an Apprentice to join our busy team. We are seeking to recruit a first-class apprentice to work as a Business Administrator. The role is very much based around being a team player who is enthusiastic, has a flexible attitude and is willing to get the job done. The key function is to support the Admin and Operations Team with day-to-day operations. We are a small family run business, located on a small industrial estate in Great Barr, with a friendly outgoing team.

https://www.artcleaning.co.uk/ (opens in new tab)

After this apprenticeship

  • The successful candidate, on completion of their Business Administration  (Level 3) Apprenticeship Programme, will have the opportunity to continue to develop and progress their career with Art Cleaning Services  

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

paul.nightingale@junipertraining.co.uk

07395789959

The reference code for this apprenticeship is VAC2000026191.

Apply now

Closes in 17 days (Tuesday 5 May 2026 at 11:59pm)