Business Administration Apprentice
VEOLIA ES (UK) LIMITED
Walsall (WS9 8BL)
Closes in 22 days (Tuesday 5 May 2026 at 11:59pm)
Posted on 13 April 2026
Contents
Summary
We have a fantastic opportunity for a Business Administration Apprentice with Veolia. This is an opportunity to gain practical experience in a professional environment. You will develop administrative skills, support daily operations, and build knowledge of business processes while contributing to an innovative and sustainable organisation.
- Wage
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£22,880 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday - 40 hours per week.
40 hours a week
- Start date
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Monday 11 May 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What you'll be doing;
- Act as the first point of contact for all site visitors, customers, suppliers, and internal staff, managing enquiries via phone, email, and face-to-face
- Manage site entry for drivers, visitors, and suppliers, ensuring safety compliance (PPE, inductions)
- Provide essential office support, including data entry (Google trackers), document management, and general office duties
- Assist with customer invoicing (Salesforce), payroll, and resolving customer/supplier queries
- Collaborate effectively with various internal departments across Veolia
- Undertake a range of tasks to ensure the smooth running of site administration
Where you'll work
Empire Works
Stubbers Green Road
Walsall
WS9 8BL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALSALL COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above)
- Maths (grade C/4 or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
Other requirements
- A minimum of 4 GCSEs Grade 4/C (or equivalent) achieved or predicted, including maths, English
- IT skills
- Excellent customer service skills
- Ability to thrive in a busy office environment and work with others
- Good problem-solving skills and a willingness to learn new skills
About this employer
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone.
Our apprenticeship scheme puts you at the forefront of Ecological Transformation, contributing towards our purpose of protecting the planet’s natural resources, while supporting the communities we work in.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment in small and big ways, and contribute towards our inclusive culture.
After this apprenticeship
There is a potential full-time position offered to the right candidate upon successful completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
WALSALL COLLEGE
Jassi Kainth
jkainth@walsallcollege.ac.uk
The reference code for this apprenticeship is VAC2000026089.
Apply now
Closes in 22 days (Tuesday 5 May 2026 at 11:59pm)