Tree Technician Apprentice
ORBIT GROUP LIMITED
West Midlands (CV3 2SU)
Closes in 30 days (Wednesday 13 May 2026 at 11:59pm)
Posted on 13 April 2026
Contents
Summary
The successful applicant will be working towards completing a Business Administration Level 3 apprenticeship standard.
This will compromise of 15 months of active learning and 3 months of an end point assessment.
- Wage
-
£15,080 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
9am- 5pm
36 hours 15 minutes a week
- Start date
-
Wednesday 1 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- To provide day to day contractual, administrative and operational support to the Tree team in delivering the Groups Tree Strategy
- To be accountable for the collection and accurate recording of customer data along with processing and handling of asset data within defined timelines
- Customer liaison and a high degree of customer care will be required along with an ability to deal with high volumes of enquiries and complaints via email and telephone
- Work in conjunction with the Tree Officers, Tree Lead, internal teams and contractors to assist in specifying works, issuing jobs to contractors and updating systems following completed works; ensuring accuracy and value for money
- Work towards completing a Business Administration Level 3 apprenticeship standard
Where you'll work
Garden Court
Binley Business Park
Coventry
West Midlands
CV3 2SU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SCCU LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Math (grade 4/C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
Other requirements
- Relevant public or commercial sector experience working in the horticulture/arboriculture industry or recent qualified college leaver seeking first public sector tree technician apprenticeship position.
- Experience in coordinating estate related functions
- The ability to accurately assign a task or follow through to resolution.
- Experience of carrying out coordination and reporting functions
- Experience of working in a customer-oriented environment
About this employer
Orbit was established in 1967 by two people on a park bench contemplating how to tackle homelessness. The passion they felt about the inequality in the access, scale and quality of available housing was channelled into positive action, and Orbit was created. Our purpose today is every bit as important as it was when Orbit was founded. We now manage around 45,000 affordable homes in in the Midlands, East and South East of England, and build around 1,500 new affordable homes every year.
After this apprenticeship
A place to progress.
From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow.
Ask a question
The contact for this apprenticeship is:
SCCU LTD
The reference code for this apprenticeship is VAC2000026083.
Apply now
Closes in 30 days (Wednesday 13 May 2026 at 11:59pm)